DO NOT SEND YOUR PARENTS HERE! While the staff seems friendly and competent, they are not. My 83 year old father was a permanent resident here and because like many elderly he was sometimes rude and nasty he was THROWN OUT on the Friday afternoon before Memorial Day weekend. The staff literally called my 77 yr old mother, who recently had brain surgery to come and get him. With no family in town that weekend to help, Ramona Manor loaded my father and belongings into my mothers car and sent him home. He has not lived at home for almost two years because he is unable to take care of himself and clearly my mom can't help him either. They do not have a wheelchair in the house, no depends, barely any food he can eat with his special diet but he was kicked out anyway. They stated that he was nasty and intimidating and they were afraid of him. Please! If you are a nurse in a facility such as Ramona Manor, you must be used to nasty older people! Afraid of him? He is 120 lbs and confined to a wheel chair, what can he do to you. Yell at you when you change his adult diaper? Well, my mom has to deal with it now until we find another facility and unfortunately the care that we thought he was getting, he was not. The first hour home, she went to change his adult diaper and discovered the worst rash in his groin area that she has ever seen. To make matters worse, he take about 30 pills a day and they only sent him home with 1/2 of them. Were the 1/2 that were missing life threatening? After a few nasty phone calls (from me) I was told my mom can come and get the medication. What??? No, all of us kids are out of state for the holiday weekend and trying to make plans and phone calls long distance and she can not leave the house because he can not be left alone and she can't get him back in the car. Finally the medications were delivered. While the facility was close enough for my mom to visit daily, I was never impressed with the place itself. It constantly smells like dirty diapers or mold and the decor looks like it is 40 yrs old.
What kind of place would do this to my parents on a holiday weekend with no help around. Got forbid he falls or worse before we can find him another place. Do not send your loved ones here. Trust me.