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Hannah Duston Healthcare Center

126 Monument Street, Haverhill, MA 01832

(800) 558-0653 (Call a Family Advisor)

4

(5 reviews)

Offers Nursing Homes

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Reviews of Hannah Duston Healthcare Center in Haverhill, Massachusetts

4

(5 reviews)

    daughter0713

    1

    December 9, 2014

    I am a friend or relative of resident

    My parent is a current patient. The care is terrible. Every nurse blames another one for missed orders, issues, etc. There is NO way I would ever put my family member again. This is a short stay and we will never be back.

    Noreen4

    5

    November 23, 2013

    I am a friend or relative of a resident

    My mom personally wanted to go Hannah Duston and she was there for a month. It’s a smaller facility and the staff were wonderful. They were very helpful with my mom and she progressed even more there. She can now walk with a walker and she was able to come home. They have a lot of activities for the residents. Their rehab section was smaller, but a very comfortable place. The people there were very nice and even the cleaning lady that come in every morning gives my mother a hug. Every two weeks they setup meetings with her progress. We talk to her and the staff. They keep us up to date all the time.

    GrandDaughter 33

    5

    October 30, 2012

    I am a friend or relative of a resident

    I was so relieved when my grandmother wound up at Hannah Duston. She had been at other facilities that A: she didn't like or B: I didn't like. The facility was always clean and the staff members were always good to her. They were amenable to little requests, like using special soap for her showers or making her tea off-schedule. She lived in a double room with a roommate. It wasn't fancy, but it was clean and spacious enough for her needs.

    grinogirl

    4

    September 13, 2012

    I am a friend or relative of a resident

    My experience with Hannah Dustin is both good and bad. When my mother was a resident I had a wonderful experience. The staff was very nice and really helped my mother feel comfortable, which also helped us, her family, to be comfortable. This facility is with 2 miles of my home which was nice too. The facility was clean, and from what I saw the meals were decent. The staff pushed my mother at times, which I feel she needed in order to get through therapy. Overall this was a positive experience. When my grandmother was a resident I had a different experience with the staff. The situation was that my grandmother had cancer and there were two woman not related, who kept going in to visit her and they were telling her all kinds of negative things about me and the whole family. The staff allowed this which was not right. The staff also never notified the family when my grandmother passed away. I couldn't believe something like that would happen. That is just so wrong. I do not have a good word to say about this facility any longer.

    Nancy5

    5

    September 10, 2011

    I am a friend or relative of a resident

    My father was a patient at this facility from april 2010 until his passing on July 15,1011. He was originally thought to have a rapid onset dementia but was soon found to have a rare degenerative brain disease. During his stay he declined rapidly and in the end stages of his disease he was bedridden and completely non-responsive. The care that he received at this facility was above and beyond what I had expected from a skilled nursing facility. He was cared for by mostly CNA's and they demonstrated compassion and preserved his dignity in as many ways as they could. They were forthcoming with any information that I asked. His medications were well controlled. The facility was always clean. The dining area was lovely, and when he had to be fed in his room the staff was so patient, never rushing him. I only have two somewhat negative comments, the food was rather bleak and the air cnditioning never functioned well but I hear those issues have been addressed . I just recommended this facility to a friend. The day that my father passed, we were given all the time that we needed and were surrounded by caring and concern. If a loved one has to be in a facility, this is the one to choose.

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    Medicare

    • Health

      2.0

    • Overall

      2.0

    • Quality

      2.0

    • Staff

      4.0

    Medicare Provider Number: 225290
      Ownership Type: For profit - Corporation
      Rating Date: 9/1/2023

    About Hannah Duston Healthcare Center in Haverhill, Massachusetts

    The Hannah Duston Healthcare Center is a nursing home facility nestled beside Hannah Duston Park just off of Highway 495 in Haverhill, Massachusetts. Its central location places it near popular shops, banks and eateries. Visitors praise the staff for their attentive, professional care characterized by a willingness to personally connect with each resident to make them feel at home. Seniors describe the facility as clean and well-kept with a cheerful atmosphere that keeps them in good spirits. The semi-private accommodations and communal dining room are also well-reviewed.

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