Reviews of Heartland Healthcare Center- Charleston
701192774 February 01, 2017
I visited this facility
This place is disgusting! My dads room has one old chair with a large pee stain.. It is the only chair in the room. There is a small TV from the 80's sitting on a small TV stand where he is to put his clothes.He needs a proper chair that reclines, when I asked for one the nurse informs me that there aren't any available,The pee stained chair that he has now has a wooden back and looks like a kitchen chair. Our goal is to get him out of there as quickly as possible! My dad is diabetic and they bring him sweet tea with dinner.He is there for rehabilitation but they keep him in bed! He is there to learn to shower himself but his room doesn't have a shower! The staff appears to be over worked and annoyed when you ask a question or need their help.
SRR January 23, 2017
I am a friend or relative of a current/past resident
My mother was in this nursing home because it was in our neighborhood so I could visit at least twice a day.The long term residents were put in front of the tv in the activity room for the whole day or they sat in their wheel chairs in the hallway.Activities were almost none.The food was substandard and they should have been ashame to serve the meals they did. My mother ended up being rushed by ambulance when a temp nurse took her vitals and realized what a horrible state she was in.The director told the ambulance driver they weren't needed that my mother was dnr which was highly wrong when it came to a treatable illness.In other words the director was playing God and making her own decisions.The elms did what was best for my Mom or she wouldn't be here now.I have nothing good to say about Heartland and would not recommend it at all.
William177120 September 01, 2016
I am a friend or relative of a resident
My wife is in rehab right now at Heartland. It’s really nice. She likes it. The staff seems to be really nice. She seems to be happy there. She gets physical therapy and occupational therapy. She has somebody to take her either in a wheelchair or walk with her with a walker and gets three meals a day. The staff seems to be very helpful. I don’t have any complaints with them. The facility’s services seem to be adequate. It’s nice. Her room is good. She has the room by herself, which gives her a lot more room. It is OK. I’m satisfied.
myfamlymylife February 27, 2015
I am a friend or relative of resident
My uncle attend this facility after having major surgery. He was making great strides at the hospital then all progress stopped after he came here. He grew more miserable and depressed with every visit. Then when he was finally given a speech value and could communicate again. He let us in on some of the things that were happening to him. We ended up having him removed from this place because he had to be hospitalized due to getting the pneumonia. He was NPO (nothing by mouth) as he had a feeding tube and his muscles were very weak and couldn't swallow food (everything went straight to his lungs). A staff member gave him medication by mouthw causing the pneumonia to set in. He was unable get around without help also. He told us after his hospitalization that he sat in diarrhea for 5 hours before he got help. He also had bed sores after attending here. When we were there we had him ring the nurses station just to see how long it took for them to respond. We were there over an hour and nothing. Please don't send a love one here if they are not entirely independent . Some of the staff were exceptionally friendly but others seemed just stressed out and too busy to care. Certain areas smelled strongly of urine and feces constantly. I realize nursing homes are severely under staffed but that is no reason to treat those who depend on you in their families absence so inhumane.
Olive2 August 26, 2013
I am a friend or relative of a resident
My dad had his rehab at Heartland Health Care Center. The physical therapists were wonderful and he enjoyed the people working with him. However, his biggest complaint was the food and it appeared that the people preparing the food were not from the South. The residents there were from the South and they were all complaining about the food. I'm sure it was nutritious, but it was not appealing to them.
About Heartland Healthcare Center- Charleston
Heartland Healthcare Center- Charleston is a nursing home in Hanahan, SC that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Heartland Healthcare Center- Charleston
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number 425289
- Ownership Type For Profit Corporation
- Resident Capacity 135
Location of Heartland Healthcare Center- Charleston
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