When this facility was run by Greenville Health Systems it was a high quality care place. This is no longer true since being taken over by Oriana. I have a relative that is a long term patient there that requires skilled nursing and I have watched that care slide dramatically. In the beginning while they still had adequate staff that were assigned to just one cottage and was familiar with the residents and their needs, the care was awesome. As those things changed the care changed with it. Long term quality care is now lacking. Per state codes, there should be 2 cna's, 1 lpn and 1 floating nurse for each cottage. What a joke!! There are huge staffing issues with this facility. Since Oriana took over they have lost the biggest majority of their high quality staff to other facilities. They are hiring just about anyone now and the quality of care shows. If you are not involved on a daily basis with the care of your loved one, then I can assure you, that most of them are not getting what they need.
When there are, at times, only 1 cna for 12 rooms (9 being the state standard) how do they think that these people are being properly cared for?? Within the last week I went in at 10 AM and the residents were just being served breakfast, which is normally served around 8:30. Reason?, one CNA for all 12 rooms and not one nurse in sight. This is way too often the norm. They will tell you in the front office that the nurse is counted as a cna and should be helping. Ask a nurse and you will hear the opposite. The door to each cottage is like a revolving one. Staff changes more often that you can imagine. All the goods ones that were left over from the Greenville Health days are long gone, and the few decent ones that are left are overworked and underpaid and are slowly finding better opportunities, and none of the administrative staff seem to care.
If I had a choice I would not put my loved one, that requires long term care and has special needs, in any Oriana facility. I'm sure the short term rehab reviews will be more positive, because they are not there long enough to find out differently.