Palm Valley Rehab & Care Ctr
13575 West McDowell Road, Goodyear, AZ 85395
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$2,740
Reviews of Palm Valley Rehab & Care Ctr in Goodyear, Arizona
2.07
(13 reviews)
Facility
2.4
Staff
3.0
Food
2.3
Activities
2.6
Value
2.5
Spoiler
1
|
September 21, 2023
This place was absolutely horrible. It's a shame I had to give even 1 star. Biggest roach I've ever seen in patient room. Most staff, especially at night were horrible and even scary. I believe they medicate patients to put then to sleep so they don't have to care for them. I could go on and on but not enough space. I WOULDNT RECOMMEND THIS PLACE FOR MY WORST ENEMY.
JW in Surprise
5
|
June 26, 2023
Carewas excellent from the time we got there until the day we left. Rooms are big some single some double. A great bunch of people, Joe mgr, Bobby tech/aid, Megan night nurse, Dnuta CNA Shalamar day nurse/case mgr, courtney day nurse, Brennen Physical Therapist. Wife was there 7 days for PT and OT and I was with her 75% of the time so I observed a lot and everything I say is true. I would highly recommend this place.
Cmeza
1
|
May 28, 2023
My grandmother was in this facility for therapy following hip surgery. As far as nursing and all hands on care, we were pretty satisfied. The staff that provided care was very empathetic and caring. The unit manager named Joe, was exceptionally helpful and patient with answering any questions we had. Unfortunately we cannot say the same for the staff taking care of her discharge. Social services was extremely rude to our family and grandmother at all times. We got very little to no explanation for any questions we had. I was able to get in contact with the case manager who's only explanation was "They did not accept her insurance but I faxed to another today" to which we still havent heard from, nor does that home health ever receive any information from Palm Valley. We are going on 3 weeks with no home health, no info or any help at all and unable to reach anyone to lead us in the right direction. I'd advise anyone considering this facilty to have someone to be able to advocate for you. We are VERY disappointed by how my grandmother was treated with her discharge. It says alot about what patients mean to Palm Valley.
uncovered
1
|
January 18, 2023
My Sister gets UTI from poor care of her catheter and her mental status is effected and she become upset. Now they are kicking her out because they say she is mental unfit for there facility. If she had better care this would not happen. What place kicks you out because of there bad care.
Dr. Lein
1
|
October 23, 2022
1. Day staff was responsive to patient needs. 2. Night staff was unresponsive to toileting and medication needs of bedridden patients. Waiting for over an hour for pain meds and toileting assistance 3. Bedridden patients do not have access to any activities, library or computer. 4. No transition to home services were provided over one week post discharge. Medical equipment needed for daily living came 5 days after discharge. No caregiver training given. 5. PT was done in the room and hallway not in a state of the art gym as advertised. 6. Many patients never left their room for the 3 wks my mother was a patient there. 7. Director of Nursing and Transition coordinator did not return calls. 8. Roaches were present in the clothes closet and drawers. 9. Food was terrible 10. Mental health of patients was not addressed
Marci8553
1
|
September 17, 2022
Been here nearly a week. TV hasn't worked right yet. Staff is too busy to interact with us. Right now I've been waiting 5 hours for pain medication. If you truly care about your loved ones, don't send them here.
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Services and Amenities of Palm Valley Rehab & Care Ctr in Goodyear, Arizona
General
- Resident Capacity: 170
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
2.0
About Palm Valley Rehab & Care Ctr in Goodyear, Arizona
Palm Valley Rehab & Care Ctr is a Senior Living provider in Goodyear, Arizona that offers residents Nursing Homes services. Contact Palm Valley Rehab & Care Ctr for more details on services and rates.
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