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Reviews of Palm Valley Rehab & Care Ctr
Overview of Ratings
June 25, 2017
I am a friend or relative of a current/past resident
My mom was at PV to recover from hip fracture. The first visit there right after admission from hospital we went in to a room that was a mess, mattress from adjoining bed was on floor and dirty linen was all over the room, and the smell was bad. All the time we were there, for over an hour, no one came in to check on her or clean up the room. Although I waited for well over a half hour and made several calls inquiring about her personal belongings, they have yet to be returned, While a patient she became dehydrated so severely, had severe UTI, and had to be re-admitted to the hospital as the distress caused chest pain. No one returns calls. I would not recommend PV to anyone.
February 21, 2017
I am/was a resident of this facility
Therapist were fantastic, CNA were good, nurses poor are delivering meds (I ssuspect pain pills were stolen) one nurse in particular was often 5 hours late at delivering meds scheduled every 4 hours and he usually only gave me one pill instead of the two needed. Secretary was worst I've ever seen, she omessed up two transportation appointments causing 2 weeks delay in very important doctors visits and ultimately caused me to be discharged when I could have stayed to continue recieve much needed rehab and not the hardship my wife and I now must endore. I loved some of the staff hated administration special boots to help me deal with pressure points on my feet were ordered at least twice but within the 2 months time I waited and suffered constantly painful days.they never arrived.the next facility Cobalt Rehabilitation Hospital provided something within 30minutes.
September 09, 2011
I am/was a resident of this facility
This place rated 5 out of 5 stars from Medicare, how they got this rating is beyond me. My husband was there for rehab for a knee replacement. Most of the residents are elderly and I guess they don't or are afraid to say anything, my husband is 47 years old, and he certainly said something. This place has to be the worse I have ever seen and I have had parents stay in facilities like this one. They are extremely understaffed, the doctor there, which there is only one, is unprofessional and doesn't seem to care. My husband pulled a staple from the physical therapy people pushing him too soon and his knee kept bleeding, the doctor said it was old blood or an infection, and tried to keep him for another week, all they did was keep putting pressure on his knee, which didn't stop the bleeding, he bleed one night from 7pm until I told him back to the surgeon at 3pm the next day. The doctor at this facility couldn't even tell that. My husband had to have 4 more sutures put in. They promised him he could go home and then changed their minds and tried to get him for another week, stating he needed more physical therapy, which was a crock. No one ever iced his knee or put him on his CPM machine to get his range of motion going, pain meds were always late, the nurses seemed nice enough, but they don't say anything I'm sure in fear of losing their jobs. Do not put your loved one at this place. They may not leave! I had to break my out.
June 13, 2011
Friend or relative of resident
My mother-in-law has been in Palm Valley Rehab & Care Center since 2004. Her diagnosis is Dementia. She is in The Veranda Unit for alzheimers' and dementia patients. She has always received excellent care. The nurses and aides all know her and call her by name and are very attentive. At first sign of illness the staff is always on top of things. Calling the doctor and getting orders for treatment. The one problem I have with this facility is that the cleaning staff doesn't seem to check for misplaced personal items (i.e., glasses, hearing aides, clothing) My mother-in-law has thorwn articles of clothing in the trash or her glasses getting lost in he bed lnens and they are never retrieved. I am constantly having to buy more clothing for her and replacing her eyeglasses. Overall, Palm Valley is an excellent facility. Clean, caring and couteous staff. I feel like my mother-in-law is in a good place.
Features of Palm Valley Rehab & Care Ctr
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 035255
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 170
About Palm Valley Rehab & Care Ctr
Palm Valley Rehab & Care Ctr is a nursing home in Goodyear, AZ that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Palm Valley Rehab & Care Ctr