There are countless things done wrong while my grandma went here for rehab and never made it back home. They do not preserve the dignity of their residents, do not provide basic care needs in a timely manor, do not keep a safe environment for residents, do not keep proper records, do not keep up with accurate resident assessments, etc. Without going into deep details, I witness my grandma hit the call button and it take staff more than an hour to respond, I have witnessed them leave residents in the bathroom alone for more than 40 mins (there should be an every 15 mins check with residents in the bathroom alone), I have witnessed spoiled milk and food left in resident's rooms (to the point that I, the visitor, cleaned up the old food), I have witnessed liquid spills on the floor, brought it to staff attention as a fall risk and ended up cleaning up myself because staff did not, I witnessed a chair alarm go off in a room across the hall and staff yell down the hallway telling the woman to sit back down (these alarms are in place because the person has a fall risk and needs to be checked on immediately). If this is what is happening while I am there I can only imagine what is happening when visitors are not there. Staff was rude and made me scared to confront any of them with my concerns in fear they would give even worse care. This place has no care for the residents and if I could give them a lower score I would. Please do not send your loved one here. I do not want what happened to my grandma happen to anyoneone else.