$5,427
Virginia Highlands Health and Rehabilitation Center
West 173 North 10915 Bernies Way, Germantown, WI 53022
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Reviews of Virginia Highlands Health and Rehabilitation Center in Germantown, Wisconsin
2.88
(18 reviews)
Facility
2.0
Staff
2.3
Food
2.6
Activities
2.1
Value
2.0
Steve
1
|
March 5, 2024
The rooms don't get cleaned. I believe they are short staffed but if you send a loved one here they will not get better. My father contracted C-Diff there. Teir staff told his assisted living nurse (different facility) that there was no C Diff but when I took my father out the nurses said it was running "like wildfire" through the facility. And, they called to say their Dr. said my father was no longer eligible for his insurance and I would have to pay out of pocket for him to stay longer. They called me at 4:23pm on a Friday evening. Just TERRIBLE Zero stars.
Paul's spouse
4
|
May 6, 2023
The therapists are the very best. The caregivers came in to my husbands room and introduced themselves. Medications were given timely. All the staff made sure to know the residents names and always greet them with a smile. The food was excellent, and the cook always came out and made sure every one had their meat cut up if needed, and would visit with the residents and help in any way she could with their needs. Activities were planned, and there is a lot of open space outdoors to enjoy for the residents as the weather warms up.
Dennis Wangerin
1
|
November 22, 2022
My cousin was in here and I watched him break down from the treatment he received at this place..He told me he did not know how much longer he could take it..I came to see him when he was dying and he wasn't eating or drinking much at all...His body was rejecting food and drink...Well the last thing i will remember when the nurse came in to feed him and she gave him some food and he threw up..Well she said right in front of him wouldn't want to lose weight this way..That really stuck with me seeing someone say that in front of someone you love...He told me i love you and i lefted..Thank God my sister in law got him out of there the next day and he got to die with dignity in a decent place...I loved that guy, and for him I am writing this cause no one should be treated the way he was in his final days..
kEbert
1
|
October 4, 2022
This is a terrible facility and I urge you to find somewhere else to send your loved one. The patients are not cared for, they do not get them out of bed or dressed/cleaned up unless you ask (and you can expect a nasty attitude when you do). my loved one was not able to feed himself and there were several occasions that we walked in 2+ hours after meals to find his tray COVERED and UNTOUCHED right next to him because nobody would take the time to feed him. When we finally found a new place that could take him (thank god) VH did absolutely nothing to help, in fact, they did everything they could to not send over the necessary paperwork. I can only assume they didn’t want anyone else to see the horrible condition he was in along with the devastating bedsores he had. I would never let a loved one step foot in this place ever again. This place needs to be shut down. I could write an entire novel about the horrible things that go on here, but in the interest of saving your entire day from reading, I hope that you take my advice and look elsewhere.
Texas Rose
5
|
March 1, 2022
Don't be misled by the low rating. Yes, the facility could use some updating, but the physical therapy department was excellent. The staff is very pleasant. What is very nice is the residence can have unlimited visitors. They only ask that 15 people are not in a room at a time. Pets can also visit.
Provider Response
Debra843171
5
|
November 24, 2019
In September of 2019, we needed to move my mother from her assisted living apartment to hospice care. We chose Virginia Highlands and are very happy we did. The Virginia Highlands team, along with the Horizon Hospice team did an excellent job of caring for her. Both teams assured me that her comfort and happiness was their primary goal and if we saw anything we would like them to do differently, we should simply let them know. Her room was clean with a beautiful view to the outside; but more importantly, the team was caring and helpful in every way.
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Services and Amenities of Virginia Highlands Health and Rehabilitation Center in Germantown, Wisconsin
General
- Resident Capacity: 121
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
3.0
About Virginia Highlands Health and Rehabilitation Center in Germantown, Wisconsin
Virginia Highlands Health and Rehabilitation Center is a Senior Living provider in Germantown, Wisconsin that offers residents Nursing Homes services. Contact Virginia Highlands Health and Rehabilitation Center for more details on services and rates.
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