Genesis Healthcare-Waugh Chapel Center

(12)
1221 Waugh Chapel Road, Gambrills, MD, 21045

Reviews of Genesis Healthcare-Waugh Chapel Center


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December 21, 2016

By WAS

I am a friend or relative of a current/past resident

My mother was at Genesis Waugh Chapel for three weeks. They are severely understaffed and not managed properly. The facility is fairly new, which looks nice, however the air conditioning did not work (it was July) and the call button did not work (how do you get the staff's attention if the button doesn't work?). My mother would ask a nurse/tech to go to the bathroom and would get a response, at times, over an hour wait. They'd leave her in the bathroom, at times, and wouldn't return for over an hour. The food was fair however the ONLY yogurt flavor was TRIX (yes, the kids cereal version of yogurt). Really? The PT/OT staff were exceptional. It was the ONLY good thing about the facility. I believe my mother's care was well below par and I would NEVER recommend this facility.

December 16, 2016

By A Visitor586237

I am a friend or relative of a current/past resident

The Waugh Chapel is OK for anyone who is ambulatory. It is clean but not organized. There is a lot of failure to communicate, and there isn’t enough staff, even though they say that there is. If you go down to the dining hall, you get a choice of two entrees. If you don’t go down, you get whatever they put on your pate. They ask you what you want, but if you are on a diet and can’t have some of the things then sometimes you just have to have peanut butter and jelly. They have therapy for the residents that's pretty good. They play bingo, bowling, and other games.

May 22, 2016

By RobertaGZRTN

I am a friend or relative of a resident

My brother stayed at Waugh Chapel Center for a week or so. It’s a rehabilitation center that offered senior living as well. My brother didn’t care for the rehabilitation center because he thought they were understaffed. It was very pretty and very new, but he was looking for service, and he didn’t think that the rehabilitation was good enough. It was spotless, relatively new, and beautifully decorated.

December 02, 2015

By Anonymous115497250

I am a friend or relative of a resident

We’ve been to Genesis Healthcare Waugh Chapel. It’s a new facility. The food is terrible; the rooms are all singles. I thought the staff was just fine. They had card games. The atmosphere was so-so.
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Features of Genesis Healthcare-Waugh Chapel Center


Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 215148
  • Ownership Type: For Profit Corporation
  • Date Certified: 05/01/2017

General

  • Resident Capacity: 110

About Genesis Healthcare-Waugh Chapel Center


Genesis Healthcare-Waugh Chapel Center is a nursing home in Gambrills, MD that provides patients with skilled nursing care as well as private or shared accommodations. Contact Genesis Healthcare-Waugh Chapel Center for more details on housing, services, and rates.

Map of Genesis Healthcare-Waugh Chapel Center


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