Reviews of Frostburg Village | Nursing Home
Overview of Ratings
September 24, 2015
I am a friend or relative of resident
The first day we had my mother there two young aids transferred her totally naked with a transfer belt, jerking on her delicate skin. This is NEVER to happen. Padding should always be used underneath the belt. My poor mother, who is not verbal at all, let out a terrible scream. I was so angry. Later in the day a young male attendant bathed her in bed and let her to lay in wet sheets and just pulled the covers up around her to cover up the water. Did these people get any training at all??? I loudly got the attention of the nursing staff after trying several times to get their assistance. I can tell you that the nurses are NOT attentive at all and do NOT want to be asked to do anything. I have been told to "get out of the way" and "we're just to busy to put your mothers needs first" I was there to visit just last week and mom smelled awful. She was in bed on her side from 1 pm until after 5 pm with nobody coming to check on her or change her position or give her a drink of water or see if she wanted to get up into a chair. She also lay in her own feces for all that time even after I brought it to the attention of 3 different people that she needed cleaned up. They look at you like you're nuts for asking them to do such a thing. We are also concerned that mom's not being fed on a regular basis. We have been there at meal times and she requires to be completely fed as she has forgotten how to do it herself. She is the last one to get her tray of food after all the other residents have been fed and the trays collected. By then her food is cold and the staff makes very little effort to feed her more then a few bites before taking the tray away. We have been searching for a better place for Mom. This place is our worst nightmare and I'm sure Mom would run if she could. Don't expect great things here. The only thing they are good at is covering their own rear ends so they don't get sued.
June 23, 2012
I am a friend or relative of a resident
A few years ago, my grandmother was a resident at the Frostburg Village Nursing Home in Frostburg, Maryland. In a span of about 5 years leading up to her admission, my grandmother had seriously broken her leg and suffered a stroke. The staff at the facility took excellent care of her even on the bad days she had when she was hard to communicate with. I went to visit her frequently and got to know most of the nurses and caregivers. They were very polite and informative. If they didn't know the answer to a question I had, they found someone who did. The food and diet plans offered there were pretty impressive compared to most of the other facilities I've been to. They had an excellent physical therapy area there and a lot of trained therapists. My grandmother is no longer here, but the care she recieved here definetly prolonged her life. I am grateful to all of the people that helped her during that time.
June 30, 2011
I am a friend or relative of resident
We visited Nursing Homes before placing my mother-in -law there for rehabilitation after a number of illnesses hit her all at the same time and she needed to regain strength and the ability to walk again. We were impressed when we visited because all the patients were up and dressed and sitting in the hall or visiting with family or one another. There were no fowl odors and the staff were all pleasant and attentive. Once there, we realized out expectations and their expectations were somewhat different. The Intake (admissions office) were fabulous. I cannot say enough about the Occupational Therapy and Physical Therapy departments. While my Mother-In-Law was not always happy with those departments, it was only because she wanted a routine. When they are dealing with patients who leave for appointments and who have appointments at the nursing home, the therapist must adjust schedules sometimes. In addition, she was not always happy with being pushed that extra mile and not being able to tell them when enough was enough. The nursing staff and several aides were just not attentive. We felt as if we needed to be there often and surprise them with what time of day we would be there, how long we'd stay and what day of the week. After weeks of complaining and asking for the care we felt my Mother In Law was entitled to, we were exhausted. And we felt like such nags. Finally we went to the social worker and told her we just wanted to take her home. She explained that she would be released against medical advice if we did so at that time. But, it really got the ball rolling. Everyone perked up and listened. We got her medications corrected and the right blood tests run to find out exactly what was making her so weak. The kept her an additional 17 days after our initial meeting with the social worker. And she was ready to go home. She has 24 hour Certified Nursing Care at home and is thriving beautifully. She is an 88 year old of sound mind and high functioning major organs whose arthritis is taking over. We hope she never has to be in any nursing home again.
About Frostburg Village
Frostburg Village is a nursing home in Frostburg, MD that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Frostburg Village