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(800) 558-0653

University Park Health and Rehabilitation Center

1400 MEDICAL PARK DRIVE, Fort Wayne, IN 46825

(800) 558-0653 (Call a Family Advisor)

1.28

(7 reviews)

Offers Nursing Homes

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Reviews of University Park Health and Rehabilitation Center in Fort Wayne, Indiana

1.28

(7 reviews)

  • Facility

    1.3

  • Staff

    1.7

  • Food

    1.8

  • Activities

    2.0

  • Value

    1.3

fchristoper

1

May 10, 2023

I am/was a resident of this facility

Rooms are ok food kind of ok some staff are ok not many activities

Provider Response

Fchristoper, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

G Kimmell

1

June 1, 2022

I am a friend or relative of a current/past resident

Horrible. Untrained staff, terrible food, unsanitary conditions overall. They're very good at taking your money though.

Darrell

1

May 15, 2022

I visited this facility

University Park Rehabilitation and Healthcare Center was a dump. When I got in there, the staff wasn't very professional. Before I walked in, you could smell urine. It had an odor about it. You walked through the place and it just seemed like a chaotic mess. The girl who walked me around and showed me around the place was probably not the one who even knows how to give a tour, because she was quick. She just went, "Here's this, here's this, and here's that." So, I don't have anything else good to say about it.

Provider Response

Thanks for posting, Darrell. We appreciate the time you took to provide details about your recent visit to University Park Rehabilitation and Healthcare Center. What you described is an uncommon occurrence. We have a very supportive and caring atmosphere at the facility with some of the best staff in the industry. Therefore, it’s important to us to hear more about your tour experience and the unusual circumstances you described. Please call us on our Concern Line so the appropriate senior management person can learn more.

greggie

1

April 26, 2022

I am a friend or relative of a current/past resident

Horrible care.Residents are missing meds,laying in human waste for hours,and going hungry on a daily basis.Ask them.BOH has been there many times.

Provider Response

Hi Greggie, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

Susan 80

1

January 18, 2022

Other

Some of the aides have nasty adittudes and a few were nice. The food sucked they kept giving me sweets while I'm diabetic after I told them I have diabetes. I loved the therapy people were the best part.

btsiperace

2

February 12, 2021

I am/was a resident of this facility

The nursing staff and CNS was poor to okay the therapy staff was good the cleaning staff was friendly the activities staff was pretty good to really good the beds are uncomfortable I've slept on more comfortable army cots the food was wrong according to the slip most of the time and was off and on or whether or not it was good

Provider Response

Btsiperace, we truly appreciate your honest feedback. Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for leaving feedback. Please reach out to us so we may identify ways to improve your experience.

Degene

2

March 30, 2018

I am a friend or relative of a current/past resident

My mother was at University Park Health and Rehab for a week and a half. After my mom passed away, I didn’t get a phone call from anybody from the office. I got to know them pretty well, but all I got was a bill. I wasn't really crazy about the staff. They were OK, but you could tell they weren’t as professional. They were really quick to rent me my mom's room without her Medicaid being approved and it turned out that it wasn't approved, and it came out to about $300. The staff was not that well-trained. Her room was just a hospital room. I wouldn't recommend the place to anybody because there are better places. The food was not great, but the people seemed to be able to get seconds whenever they wanted. They had a pretty nice activity room with scheduled activities. It's a very small facility so there weren’t a lot of different areas. It was also way too expensive.

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Services and Amenities of University Park Health and Rehabilitation Center in Fort Wayne, Indiana

General

  • Resident Capacity: 104

Medicare

  • Health

    2.0

  • Overall

    1.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 155567
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About University Park Health and Rehabilitation Center in Fort Wayne, Indiana

University Park Health and Rehabilitation Center is a Senior Living provider in Fort Wayne, Indiana that offers residents Nursing Homes services. Contact University Park Health and Rehabilitation Center for more details on services and rates.

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