Regency on the Lake - Fort Gratiot

(10)
5669 Lakeshore Rd, Fort Gratiot, MI, 48059

Reviews of Regency on the Lake - Fort Gratiot


Overview of Ratings

3.5
10 Reviews

February 05, 2014

By Daughter of Ethyl

I am a friend or relative of resident

My Mom just passed away after living at Regency for several years. She was given such good care, the staff went out of their way to be kind to her. They were hard working kind hearted ladies. My Mom loved them and we thought of them as family. I want to thank them all for the love they showed us on the day she passed away. So many special people took care of her, I will remember it always, Thank you.

September 06, 2013

By Disappointed.

I am a friend or relative of resident

I gave Regency a 2-Star review because there were only TWO staff there who actually behaved in way that would suggest they are there for the people they care for rather than the paycheck. My mother received showers (when my sister and I gave them to her). Soiled linens were left in her room, when water was spilled the aide came in the room, put two towels down and walked out, leaving the towels on the floor. Passing trays took precedence over call lights and the customer service was extremely poor. Do not judge this book by its cover; it is a BEAUTIFUL facility, until you stay a while. I am in the process of filing a formal complaint. The majority of the staff were rude, had no sense of professionalism, and used, "I forgot"�, when asked for something and upon walking to the nurses' station finding them sitting and talking rather than caring for the individuals on their hall. There was a nurse and a CENA who were very helpful and professional. For the sake of Regency I hope they stick around and teach the others I dealt with there the meaning of work ethic.
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Features of Regency on the Lake - Fort Gratiot


Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 235621
  • Ownership Type: For Profit Corporation
  • Date Certified: 05/01/2017

General

  • Resident Capacity: 108

About Regency on the Lake - Fort Gratiot


Regency on the Lake - Fort Gratiot is a nursing home in Fort Gratiot, MI that provides patients with skilled nursing care as well as private or shared accommodations. Contact Regency on the Lake - Fort Gratiot for more details on housing, services, and rates.

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Regency on the Lake - Fort Gratiot


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