Reviews of Avalon Care Center - Federal Way
concerned in Oregon September 14, 2016
I visited this facility
I am disappointed with the "care" my mother is receiving. More like the lack of care. The hallway smelled badly and when i reached her bed I started to cry. She smelled bad, the only pants we could find of hers were split wide open in the crotch. Her roommate said that they only get a shower once a week but the lady who showers them no longer works there and the last shower was two weeks ago. My mother speaks very little since her stroke 5 months ago so it is hard to get information from her. She has several bruises and a thick scab on her leg. They are using wipes and cleansers that contain ingredients that are known to cause adverse reactions. Especially the wipes they use on her eyes that contain Diazolidinyl urea. Diazolidinyl urea is an antimicrobial preservative used in cosmetics. It is chemically related to imidazolidinyl urea which is used in the same way. Diazolidinyl urea acts as a formaldehyde releaser. Wikipedia Why does anyone believe it is okay to use this ingredient on anyone and especially on the eyes?
seattlemarie March 08, 2015
I am a friend or relative of resident
My mother has been at Avalon for one week, following an acute stroke and three weeks in the hospital. All of this had come on suddenly and I we were left without much guidance from the hospital. Our family is very impressed with the care and kindness expressed by all the staff we have met. The front office has been exceptional in helping me to navigate the process of all the paperwork, options, etc. The Social Worker, Activity Director and Office Management demonstrate a true passion for what they do and they serve with sincerity and kindness. The Nurses Aides and Physical/Occupational Therapist are also very compassionate. My mother can be a difficult patient at times, and I am not easy to please. I have a high standard of what I expect in the service sector, and we are all very pleased with the decision to place my mother at Avalon for her rehab. If her care needs move to long term, we would certainly hope to keep her at Avalon.
Terry12 March 29, 2014
I am a friend or relative of a resident
All seems good and all seems fine at Avalon. They've taken good care of my father. It's a nice setting and a good location. The people are wonderful. They're just great. I love them.
Anonymous69403750 September 30, 2013
I am/was a resident of this facility
I had been in Avalon Care Center in the rehab center after my stroke. My experience there was very good. I really liked the people. I had a lot of health issues and they were very attentive. I would highly recommend this place. They had therapy and everything, so that was wonderful.
DavieEasy June 23, 2011
I am a friend or relative of resident
My mother stayed at the Avalon Care Center for about 6 six weeks in 2009.They offer long term and short term care. My mom was in the short term section. It's a pretty, elegant place. The staff is pleasant and she appeared to have good care. There seems to be a good selection of activities and social events, including a movie theater. Unfortunately, Mom had suffered a severe stroke and needed physical rehab to get use of her left side back. We could never determine that she received much therapy at Avalon. She was able to do more activities after a week of being in my sisters house than she was after 5 weeks at the facility. I'd say Avalon is a nice place to stay but plan carefully for any therapy you need.
About Avalon Care Center - Federal Way
Avalon Care Center - Federal Way is a nursing home in Federal Way, WA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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