Kindred Highlander was so understaffed that I walked in on my mother full of feces one day because they started cleaning her, got called away, and never went back. It was disgusting, and it was because they were understaffed. I would find feces on the floor because when my mother went to the commode, something dropped, she made a mess, and they would not come in; they weren't around to check. They didn't even know it was there, so nobody walked in the room or knew it was there until I visited, and I would have them come in to clean it. She ended up being in there for three months because she couldn't get rid of the infections, and I can imagine why. They weren't doing a very good job at keeping her clean. The staff was trying, but they were overwhelmed. They didn’t have enough staff to help you. There was nobody around, and that was just inexcusable. We couldn't wait for her to get well, so we could get her out as soon as possible. I complained about it passionately and they apologized. The only thing that was excellent about the Highlander was the doctor. He was a very nice, caring man. He was a very, very good man. They fed her processed food, and I couldn't believe it.