We are thrilled to hear about our caring and attentive staff – especially singling out Tina from the Recreation Department in our “lovely facility.” However, we were surprised to hear that our dining services department did not meet your expectations. We will discuss your concerns immediately with our team and work to improve the meal presentation, quality, temperature and choice for you and all of our residents. If you wouldn’t mind, we would like the opportunity to speak with you further so we may find out more about where we need to improve. Please contact us directly at your earliest convenience. We hope to make the necessary improvements to make your next review a 5 Star one!
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Reviews of Ludlowe Center for Health and Rehabilitation
Overview of Ratings
March 01, 2017
I am a friend or relative of a current/past resident
Very caring, warm, attentive & efficient staff of nurses, aids & administrators.. Lots of 1st rate entertainment for patients well organized by their social director Tina (sometimes enhanced by their truly yummy frosted cupcakes). However, the meals leave a lot to be desired according to most residents we've talked to. Often inedible, cold "hot" meals, undercooked beans & soups & entrees described as long deceased combined with a lack of choice makes the meals the only drawback to this lovely facility. They need cooks that know how to cook, nutritionists/meal planners that know how to make meals something to look forward to and a way to get "hot" meals to all the floors. Hospitals serve delicious meals with choices. Why can't Ludlow? We're convinced that even without extra costs enjoyable food can be served every day. Would you want your parents or grandparents to eat what the residents eat? Would you eat it? No wonder staff bring in their own food. Ludlow is a good place. We know you can make it great.Provider Response
January 06, 2012
I am a friend or relative of a resident
My mother has been living the for three and a half years. I visit her every day. Generally, she recieves good service there. For example, sometimes she is eating when I arrive and she likes the food a great deal. There is a variety of foods available and they tailor the meal to the needs of each patient. The nurses do a good job of assisting those who need help with feeding themselves. The staff has been generally curteous and friendly to me during my visits. I've seen my mother recieve physical therapy here and I was happy to see that they were helping my mother regain some leg strength after a recent hospital stay.If I had to say anything negative abhout the location, it would be that I have observed nurses on occasion not being very responsive to toileting needs and they sometimes take a while to respond to call lights. Recently, they have also been renovating the parking making it difficult for me to visit.
Features of Ludlowe Center for Health and Rehabilitation
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 075330
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 144
About Ludlowe Center for Health and Rehabilitation
Ludlowe Center for Health and Rehabilitation is a nursing home in Fairfield, CT that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Ludlowe Center for Health and Rehabilitation