Reviews of Encore at Turf Valley | Nursing Home
wessel January 15, 2016
I am a friend or relative of a resident
You never believe your family member is going to need to be in a Rehab Facility. When it happens out of the blue, you are stunned,numb and scared. This happened to me last February when after a fall and a 2 week hospitalization my husband needed to be admitted to Encore at Turf Valley. Despite the fact that I am in the health care field, I was overwhelmed. But the staff at Encore Turf Valley soon allayed my fears and helped me to adjust while they provided outstanding care to my husband. He was admitted as soon as he was discharged. He was treated with respect and interest. Everyone did everything they could to easy his discomfort (fx hip with pins and broken wrist with plate and pins). They were gentle but firm about rehab as needed and the staff did all they could to make it pleasant for him.They were also caring of me as I spent time with him. Turf Valley at Encore is amazing. It is Excellent,New, Caring, Organized, Respectful and Eager to make the patient the focus of it all. Thanks Encore and Staff. Please note the words first letter spell ENCORE
Anonymous113791150 September 29, 2015
I visited this facility
I did not really get a comfortable feeling with the physical therapy department at Encore at Turf Valley. My sister had a stroke, and I specifically mentioned to them about post-stroke care and post-stroke rehabilitation. Their answers were not direct. They did not really assure me that they were right up there. For example, I asked them about post-stroke patients, and other facilities specifically told me some of the therapies that they use for post-stroke patients, but here they said, "Well, we have handled post-stroke patients." To me, that was too vague. They were not specific enough. They were very good in other areas. Perhaps, if someone else had answered my question about the physical therapy, the answer would have been different.
About Encore at Turf Valley
Encore at Turf Valley is a nursing home in Ellicott City, MD that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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