East Lake Nursing & Rehabilitation Center

1900 Jeanwood Dr, Elkhart, IN, 46514

6 reviews

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Reviews of East Lake Nursing & Rehabilitation Center


based on 6 Reviews

plutoms July 31, 2011

I am a friend or relative of a resident

My grandmother has to stay in this miserable place and it makes me feel terrible. Every time I go to see her I grow to hate the place more and more. The staff is most of the time not around, they don't help out with much when the residents need it. They have beeping devices that go off if someone leaves a bed or their wheel chair. I heard one going off for 5-10 minutes, I left before I could notice anyone go in there and help the person out. From what I've seen they barely help the residents with going to the bathroom if they need to, or being put in bed. It's really a shot in the dark if anyone is going to be available to help. My grandma is allergic to peanuts, the cooking staff gave her a PEANUT butter cookie that she ended up eating half of before she noticed it was peanut butter. It says right on the slip of paper that comes with her meal that she is allergic to peanuts. Luckily she didn't have a very bad reaction to it. It wasn't the first time this has happened either, just the first time she actually ate it. We're there most of the time when she gets dinner, so we can tell if the cookie is peanut butter or not. Just so happened to get there late this time. The person who's usually at the nurse's station is very very rude and almost always looks as if she hates being there. One of the people at the front desk is also sometimes very rude. I've also seen bruising on my grandma that she claims was because the staff weren't careful, now she has some dementia so I don't know if that's true or not, but if so they need to be more careful. She has also claimed to have things stolen from her and my dad has said himself that she had 20 dollars that went missing one day. They're okay at providing certain things for her, like towels, bibs, pillows, blankets, etc. Their rooms are decently sized and don't feel too crowded. The bathrooms are also pretty nice, basic, but nice. This place would be great if it weren't for the staff, they ruin this place for me.


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From East Lake Nursing & Rehabilitation Center


Caring people make the difference at East Lake Nursing and Rehabilitation Center. You can feel it the minute you walk into our community and meet our staff. They are experts at senior healthcare who are not just doing a job, but following a calling. They are here to help you and your family find answers, solutions and peace of mind. In fact, they become an extension of your family. Accepting Medicare, Managed Care and Private Insurances, our specialists will help you understand your benefits.We also accept Medicaid and are available to help with the application process!Call and ask for a member of our admissions team for more information or stop by and visit. We look forward to serving you!

Features of East Lake Nursing & Rehabilitation Center


Technology and entertainment

  • Cable TV in resident's rooms
  • Internet in residents' rooms
  • Wi-fi in residents' rooms and shared areas

Health services

  • Medication Management
  • Skilled nursing
  • Physical therapy
  • 24 hour nurses: We offer 24 hour nursing care.
  • Hospice care

Medicare

  • Health
  • Overall
  • Quality
  • Staff
  • Medicare Provider Number: 155269

Guest services

  • Guests can attend meals
  • Ample parking for guests

Activities

  • Arts, woodworking, craft
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions

Features

  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Features extra: Premier services include: Moving Forward Rehabilitation, Auguste's Cottage Memory Care, Skilled Nursing Services, Long Term Care, Respite, Hospice

Cleaning services

  • Laundry service for clothes
  • Laundry service for linens

Dining options

  • Meals delivered to residents' rooms
  • Meals in a shared dining room

Licenses

  • Licenses: 14-000169-1

Room and housing options

  • Housing extra: We offer private and semi-private accommodations.

General

  • We offer respite care (short term stays)

Location of East Lake Nursing & Rehabilitation Center


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