$4,540
Avocado Post Acute
510 E Washington Avenue, El Cajon, CA 92020
2.9
(10 reviews)
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Reviews of Avocado Post Acute in El Cajon, California
2.9
(10 reviews)
Facility
3.8
Staff
3.8
Food
3.3
Activities
3.0
Value
4.0
scarnine
5
|
September 23, 2022
I love this place. This is my home. The staff is my family. I kick them in the butt and tell to be nice or mama will get them. I love these people so much and there's nothing I wouldn't do for them. They are marvelous people. I was the first patient on station 2 and I love it here. They have treated me like a queen. The staff treats me like their family as well. I recommend it here. If you come I will be sure to greet you and be your friend.
Provider Response
unknown25
1
|
January 28, 2022
Please do not let your family member come here……they were very neglecting when it came to my grandmother. We took her out because her mental health was going down hill rapidly and then when it came time to call to get a status it took my aunt 7 times to reach them….the nurse had her phone off. And when she was discharged they left her pick line in…..if I could this place would get ZERO stars!
Provider Response
NReynolds
1
|
May 28, 2020
I would be very wary of having any loved ones in Avocado Post Acute. Unfortunately, I have had to deal with multiple skilled nursing and post acute facilities because of ailing parents, and Avocado is by far the worst facility I have ever dealt with, bordering on criminal. They do have some very kind and caring staff at the facility, but the administrative and organizational procedures and communications are atrocious. My father was there recovering from a tie surgery. He was not always a model patient or the picture of health upon entering, but he declined so rapidly during his few months there. Because of the covid pandemic he had to remain at Avocado past his discharge date. I discovered the facility had positive Covid patients in his unit, and they never informed his medical team or any family. When I found out I called that day to try to get him moved. As per usual, I had a difficult time getting through to anyone. My calls to the nurses station usually went unanswered and disconnected about 75% of the time. I had to have his social worker call Avocado to get through to anyone, and then they lied to her saying he had been transferred to a different unit when he had not. He ended up passing away in Avocado that night. I was never informed he was ill or not doing well in my many calls that day or in the days prior. My aunt called to check in on him that night (since his cell phone was stolen, for the second time) and was told he was non responsive and they thought he wouldn’t last through the night. They then asked her if she wanted to uphold his DNR....As his medical power of attorney, I should have been called and informed of his decline and asked that question. I was never even called/notified when he died! To top it all off they ended up sending his body to a completely different funeral home than what we had arranged. I had to spend half the day after my father died trying to find his body. Unbelievable! When I got his medical records, there were no notes about his being sick or being tested for covid, but he died of “an unknown organism or pneumonia”. I don’t think that happens in a matter of hours. He was obviously sick well before his death, and nothing was done. I would think standard protocol when you have an outbreak would be to test everyone in the unit/facility and monitor those with symptoms. I realize that these are unprecedented times, and a lot of facilities have been overburdened and under supplied, but that is no excuse for the lack of communication and LYING. I truly hope this doesn’t happen to more patients at Avocado, especially those who don’t have family or advocates looking out for them.
sister deb
5
|
June 6, 2019
I am so happy my brother is being cared for there! It is clean and inviting! I always tell him I wish I could be resting there with him. I know that every family member just wants their loved ones to be taken care of and be in a safe facility that is professionally run.
ReviewerAT0406
2
|
April 15, 2019
My father was in Avocado Post Acute (Eldorado Care Center). It looked nice, but theres a smell when you get into the unit. Its not as bad as the others. Some of the staff members were snarky, and thats because they were severely understaffed. It was not somewhere I would want to eat. My father's main activity seemed to be sitting in the hallway in his wheelchair. In the cafeteria there were two large TVs on different sides of the room, but the one on his side was not showing anything, just playing music. The rooms tend to be stinky, and he kept having issues. When they changed him, he wasnt thoroughly cleaned. He was starting to have skin breakdown. The majority of the staff was nice, some were really trying and caring, but some are completely on the opposite side of the scale.
abed
5
|
February 21, 2018
One of the best rehabs I've been to. The staff is attentive and they do their best to help and meet all of your needs. I'm so grateful for their rehab program. Food great, grounds are good. No complaints.
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Services and Amenities of Avocado Post Acute in El Cajon, California
General
- Resident Capacity: 256
Medicare
Health
1.0
Overall
1.0
Quality
0.0
Staff
3.0
About Avocado Post Acute in El Cajon, California
Avocado Post Acute is a Senior Living provider in El Cajon, California that offers residents Nursing Homes services. Contact Avocado Post Acute for more details on services and rates.
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