$9,575
Pleasant Valley Nursing Center
8 Peabody Road , Derry, NH 03038
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Reviews of Pleasant Valley Nursing Center in Derry, New Hampshire
3.8
(15 reviews)
Facility
4.3
Staff
4.6
Food
4.5
Activities
5.0
Value
4.7
I can believe this
2
|
May 1, 2023
My father was there March 2021 until his death on June 27 2021 He had terminal cancer. While at PV The cancer spread to his stomach. He had to go the hospital. PV charges daily to hold the bed for the resident who goes to the hospital. So, each day for three days there was a hold bed charge. My father’s long term Medicaid was pending So he could not have a Covid shot or a wheel chair with a place to put his feet. My father called my sister brother and me to tell us that he was wearing someone elses clothes. His clothes were actually missing. His “my pillow”was given to his roommate His comforter was lost They lost the remote to the tv we brought up there for him. My father would pee on his self and sit in his urine for hours even after I told the nurse he was soaked His depends started to leak out the urine. The nurse rolled her eyes at me. The phone the patients used to talk to loved ones is not in their room. The cordless phone kept getting lost, so I couldn’t talk to my dad until staff could find the phone. The case manager was nice and always pleasant. The billing person was not nice. My father’s long term Medicaid application was denied on June 19th 2021. He died 2 days later at 730 pm. next day At 830AM my sister and I come to get his things billing is accosting me about his bill. The case manager had to intervene.
wynes
5
|
December 20, 2022
My Mom is a five year Resident of PV Nursing home in Derry NH. What a great place to live. Gives my whole family piece of mind and my Mom loves it here. Every staff member from Administrator and Social Services to Nursing and support staff work great with one important goal: create safe and pleasant living for our Senior. Rooms are clean, Meals are hot and delicious. Nursing staff very attentive to all special needs Residents might have. They have great activities for Residents and work very hard to make sure every one is engaged. Thank you Pleasant Valley. I would recommend this facility to any family looking for a great place for Senior.
Jack
4
|
October 13, 2022
My father-in-law is a resident of Pleasant Valley Nursing Center. The way it started out, they were the only one that had a spot, but we went to visit them, and we liked the place. He didn't know he was going, but he's very happy there now. They're just basically rooms. It has a bed, and it's got a curtain in between. They have two types, private and semi-private. Semi-private was open, and the private is pretty hard to get into. From what I understand, semi-private has a curtain that goes between them. They try to line them up with people with the same interests and stuff like that. It happened to work out for him because the guy that he's with, they both liked fishing when they were younger, so they hit it right off. It reminds me of a really nice hospital room. They have all kinds of physical activity and physical therapy. They have a dining room. They have a couple of rooms that is sort of like a bistro type thing that the residents can go to and watch TV, have like an orange juice or something with a little something to eat. It's a pretty nice set up. It got sold, they got turned over to a new owner. The new owner used to work there as a doctor some years ago, and he's going in there making all kinds of changes, which is excellent. It is expensive, they're a little bit above the average cost in New Hampshire from what I have read about, and he is in the memory care unit, so it makes it a little more expensive.
Thanks for taking care of my Mother
5
|
April 23, 2021
My Mother was a resident of Pleasant Valley Nursing Center. She unfortunately had CA and the staff were so kind and caring. She had a favorite nurse she called Princess. I will never forget her impact on a dying women who was proud and hated to ask for help. I will always be grateful for Princess and how she and the LNA's made my Mother's last months and days feel like her family. She would tell me how "wonderful" they were to her. I was a family member who realized nothing is perfect, and neither is it in your own home where you might take care of your own family member. Thank you Princess!
Provider Response
jczcb1014
5
|
April 14, 2020
Rooms and facility are small but it's the people that matter. Our mother spent the last 11 months of her life at Pleasant Valley and the care she received was from a wonderful staff who does this job because they truly love what they do.
Provider Response
yekaterina
5
|
February 15, 2020
What a great place Pleasant Valley. My Mom is a current Res. and is very happy. Skillful, compassionate staff. clean rooms, delicious meals served with smile and great attention to dietary needs of every Res. Nursing staff is great. They always keep family up to date with everything medical and Social services provide personalized attentive interaction with Res and family members. Believe me, not every Nursing Center like Pleasant Valley. From personal experience I know, this is the Best place for your love ones to live. I could name many staff members who are so great. I would not have enough space here. So, to all of you , employees of Pleasant Valley--- Big Thank you from my family.
Provider Response
Fletch
5
|
March 14, 2018
We had experience with an understaffed, overextended rehabilitation center at my mother’s last residence, but through a string of lucky breaks we were able to get Mom here. Pleasant Valley delivers well-coordinated, thorough and compassionate treatment, activities, and care in a warm, clean home with other good folks. Providing human services, especially at the end of our journey, is not an easy business. Weakening bones, fragile hearts, evaporating memories and heartbroken kin want miracles which Pleasant Valley, as humans, can’t do, but they give it real good shot. Mom can live with that.
TotallyDisgusted65
1
|
September 9, 2017
I would rename this place "NOT So Pleasant Valley" Do NOT send your loved one here. It's just horrible - - significant staff turnover, not clean, care for patients is subpar and often times inhumane (one shower a week even if they are sitting in feces and several times went as much as 10 days before getting one), ring the bell for help and no one comes, laundry always missing and we had to replace every month out of our own pocket. Brought many issues to the head administrator (turnover here just as bad as staff) but nothing ever done. There's always a passing of the buck on issues and a "we'll look into it and get back to you". No one ever did. It comes down to staff members are so unhappy in their jobs that it impacts patient care. DON'T believe their ads and DON"T send your loved one here if you don't have to. We didn't have a choice because of funding and it was the worst experience.
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Services and Amenities of Pleasant Valley Nursing Center in Derry, New Hampshire
General
- Resident Capacity: 112
Medicare
Health
2.0
Overall
1.0
Quality
3.0
Staff
1.0
About Pleasant Valley Nursing Center in Derry, New Hampshire
Pleasant Valley Nursing Center is a Senior Living provider in Derry, New Hampshire that offers residents Memory Care, Nursing Homes, Continuing Care Communities, and Assisted Living services. Contact Pleasant Valley Nursing Center for more details on services and rates.
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