St Paul Health Center

Unfortunately, my father entered the hospital two days before he was to move into St. Paul Health Center and has now passed away, but I wanted to write them an amazing review for their admissions policies and for admissions counselors Brooke and Robin. I needed a VA placement for my father quickly and was being turned down by all of the facilities on the VA's contract list. I was being told that his medications cost more than the VA contract would cover, and that I couldn't pay the difference or bring the meds in myself. When I contacted St. Paul, I told them of my difficulties and the reasons. They said that they were more interested in caring for people than in the cost of meds, and they agreed to take my father. They were wonderful in facilitating his paperwork in only a few days, and were extremely caring during his subsequent hospitalization and death, even though he was never able to enter their facility. Brooke actually came to the hospital to check on us and they called to offer condolences. I was extremely impressed with their compassion, professionalism and caring. There aren't many facilities that put patient care over their bottom line, and St. Paul is one of them!

There are a lot of very caring people at St. Paul Health Center, and there are some nurses that my dad has really gotten along with over the last month that he has been there. He is hard to please, but most of them are doing a good job, and he is happy with them. He has a private room with a bathroom. For most of the time, it is clean. He has some complaints about laundry not being done as frequently as he would like, and the response time can sometimes be slow depending on who else needs help.