Manor Care Rehabilitation Center - Decatur
2722 NORTH DECATUR ROAD, Decatur, GA 30033
3
(24 reviews)
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Reviews of Manor Care Rehabilitation Center - Decatur in Decatur, Georgia
3
(24 reviews)
Facility
2.5
Staff
2.3
Food
2.3
Activities
2.4
Value
2.1
Annette
4
|
March 18, 2022
My cousin is in Manor Care Rehabilitation Center - Decatur. They seem to be very nice and caring people running the place. Most of the staff has been very kind and caring. They care about the people who are there. The meals I saw were good. The place is not fancy, but adequate. I've seen them clean often. They have a small courtyard out front. The reason we used it was because it was convenient to the hospital. It's an older facility but it's adequate.
Corliss
4
|
March 10, 2022
My dad was at Manor Care Rehabilitation Center - Decatur. He just went in for physical therapy and after physical therapy, he was discharged after having COVID. He did not complain; he said he got very good treatment there as he relates to his physical therapy and whatnot, so I don't have any complaints. There were just positive words about physical therapy. They said they worked him out well, and when he got home, he said his legs were stronger after having been there working out with the physical therapy team. He was there for three weeks.
Otis R
1
|
December 18, 2021
my sister was laying in a bed of food that had been turned over onto her bed she should have been feed by her nurse as she can’t feed herself during her rehabilitation staying .this is unacceptable , for health care. it’s covid inviting , unsanitary . uncaring !!! as i also took pictures
Maya My
1
|
September 16, 2021
My gma was here for PT/OT to improve her motor skills but the opposite happened. She severely declined in mobility and laid around all day. I couldn't belive it. They wouldn't let us visit, though we got different people giving different information - the overall answer was no visitation, even in her condition. She's 90 with Dementia. Read the reviews. They're short staffed which is obvious from the first moment you go there, limit of 1 video call a week, when you call to inquire, they act as if they have no update or can't speak with you, and the ultimate care for my gma was terrible. She went in fully mobile, able to do for herself, stand, walk, eat, move, use the restroom, etc, and came out 100% immobile. Stiff as a broom. They were supposed to have DME for her the day she left the facility - it's been a week and we have nothing after numerous calls and requests. They've made her overall condition deteriorate tenfold within 2 weeks. She was supposed to be isolated in a non-shared room her entire stay per their requirements with her elevated health risk given her age, medical history, etc. , but upon her departure, a nurse informed my Uncle that not only was there another patient in her room but that patient had COVID19!!! I was terrified to hear this. I should've followed my initial instinct to NOT have her at this facility. This puts a bad taste in our mouths about her being anywhere but home!
DMD111
1
|
July 17, 2021
The staff is inadequate for the type of attention needed. The communication is terrible. There is no attention to grooming, comfort or helpfulness with patients needing specialized care. Please look elsewhere for your loved ones. I had to constantly call for updates and to schedule visits. Social worker does not return calls. Nurses are rude. Doctor does not know much about the patient. My mother begged for me to get her put of there.
A Sad Situation
1
|
June 23, 2021
PLEASE DON'T LEAVE YOUR LOVE ONE AT MANOR CARE DECATUR!!! My mom was at Manor Care a little less than a month. So many staff issues. The 2nd floor rehabilitation nurse staff needs patient/people skill training. The night and weekend nurse staff are the worst. They are rude. No empathy or compassion for patients. My mother normally has to wait 45min to 1hr for help to the restroom and then the nurse actions are as if they don't want to be there. Once, the doctor actually made a nurse apologize to my mother for her rudeness. My mom was never given a shower her entire stay, sponge baths only. The day she was being discharged someone finally offered to help my mom shower. The nurse had the audacity to call me to notify me my mom said no. After all the complaints, today her last day you decided to shower my mom.. no thanks! Good luck if you need any assistance from the social worker on staff, her attitude is horrible. Please, advocate for your love ones at all times. There's no comparisons. At Emory Decatur rehab my mom was upbeat, thriving, and she had hope. Now she miserable, depressed and stopped eating. Lost over 20 pounds in 21 days since entering that facility. Don’t stand by and allow your love ones to be neglected. Stand up for them and don’t stop until actions are taken to better care for them. A Sad Situation!
SSurg
3
|
May 24, 2021
My father was in this facility for 16 days as a follow-up to a hospital stay. The first 14 he was quarantined due to their Covid protocol so we were only able to see him when he was going to doctors appointments. Based on his experience, staffing on the weekends is of particular issue. Extended waits when he used call bell for a nurse, he'd ask for water and have to wait for an hour or more to get it. One weekend when my brother stopped by to drop off a package, he saw two residents in the lobby unattended one of them on a gurney!! Following weekend after he had waited several hours for a nurse to return, I tried calling the nurses station on his floor several times with no response even after speaking to front desk and being assured that staff was on the floor. Food was not appetizing and portions small. This from someone who doesn't eat much, so we had to have food delivered and bring meals and also supplemented with a bag of snacks. Overall, the facility seems to run fine Mon-Fri when administrative staff is present but it all falls apart on the weekend when they are not there and facility is severely understaffed. You will have to advocate for your loved ones. Also, be clear on how your loved ones laundry will be handled. We asked for laundry to be done on site but due to some administrative mix-up it took almost 10 days before his laundry got done. In the meantime, a nurse threw it in a bag in his room where it started to smell.
M.M.
4
|
March 8, 2021
My dad is currently at Manor Care Rehabilitation Center. He has only been there for about four or five days, and I haven't been inside because of the COVID-19, but the people who worked there are all very nice. I only got to talk to them on the phone, but my sister has been over there to drop off some snacks for my dad. He seems to like it, but he's in quarantine for the first fourteen days for now. My brother-in-law's uncle was in there, too, and he said that they have a great rehabilitation program.
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Services and Amenities of Manor Care Rehabilitation Center - Decatur in Decatur, Georgia
General
- Resident Capacity: 140
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
2.0
About Manor Care Rehabilitation Center - Decatur in Decatur, Georgia
Manor Care Rehabilitation Center - Decatur is a Senior Living provider in Decatur, Georgia that offers residents Nursing Homes services. Contact Manor Care Rehabilitation Center - Decatur for more details on services and rates.
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