Hillcrest Care Center | De Soto, MO

1108 CLARKE STREET, De Soto, MO, 63020
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Reviews of Hillcrest Care Center | De Soto, MO

based on 11 Reviews

pleaseddaughter August 05, 2016

I am a friend or relative of resident

My Mother was placed in Hillcrest back in May 2016. At first I was scared as before she was in independent living and I didn't know what to expect. The home is older but extremely clean. The nursing staff and CNA's have been amazing.the Administrator Cindy has gone above and beyond to make sure my mom is comfortable and safe. They are very supportive and go out of their way to help. My moms only complaint is the food but she has lost her taste due to a stroke and dementia. Overall I am extremely pleased with Hillcrest. We looked at other homes and although Hillcrest is older the care my mom has received is superb.

ajokeformom August 22, 2015

I visited this facility

My mother was a resident at facility for a very short period of time. Some of the girls are very nice they just simply do not have take care for people. The girls on the floor and the girls at the desk have no communication. Which makes sense because every time you drive by the nursing supervisors are out side smoking. My mother got sent to a different facility. Not the staff's fault that is on the floor I would say the management team is poor for the lack of supervising.

Disappointed to tears July 09, 2015

I am a friend or relative of resident

Understaffed, no communication between staff on individual care needs, lie to cover each other, no follow through upon family concerns, poor record and chart keeping, they smile, say anything then walk away and do nothing. Extremely poor response time to alerts and needs lights. Lack of supervision of nurses and aides. No assigned areas of patients. No one ever knows where the aides are, nurses sit at desk and don't help. Don't put loved one there unless they can take care of themselves.

happyfamilytomom February 22, 2015

I am a friend or relative of resident

MY mother just finised therapy at Hillcrest. I could not be more pleased. The staff and therapy dept are outstanding! My mom made lots of friends. Social services helped her get back home with home health care. The administration staff are all wonderful to talk to and make you feel welcome.A+!

lovinggranddaughter2 January 23, 2015

I am a friend or relative of resident

My grandma was at Hillcrest for 3 years. I could have not asked for better care. Everyone in the facility treated her as if she were family. I will never be thankful enough for their love and support.

Unhappy12 October 31, 2014

I am a friend or relative of resident

My mom was admitted to this facility on a Wednesday at 4:00pm and passed away the next day at 7:30 am. (After all vital signs were perfect) The facility sent my dad a bill for a 24 hour day. The staff seemed nice upon arrival but after my mom passed everyone became heartless. I asked a lady,while leaving my mom the first and only night she was there, if she liked the place and she said "have someone with your loved one at all times." I guess she was right. I believe they are understaffed. I will never know what truely happened to my mom in there care.

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About Hillcrest Care Center

Hillcrest Care Center is a nursing home in De Soto, MO that provides patients with skilled nursing care as well as private or shared accommodations. Contact Hillcrest Care Center for more details on housing, services, and rates.

Features of Hillcrest Care Center

Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 265620
  • Ownership Type: For Profit Corporation
  • Date Certified: 05/01/2017


  • Resident Capacity: 120

Location of Hillcrest Care Center

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