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Putnam Ridge

46 Mt Ebo Road North, Brewster, NY 10509

(855) 593-3484

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4.21

(33 reviews)

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Reviews of Putnam Ridge in Brewster, New York

4.21

(33 reviews)

  • Facility

    4.9

  • Staff

    4.9

  • Food

    3.9

  • Activities

    4.3

  • Value

    4.7

Ralph volpe

1

February 20, 2024

I am a friend or relative of a current/past resident

My mother-in-law was there until tonight. She had a fall. Supervising nurse came in find out what was going on said that she did not fall and was yelling at her like A raging bull. My mother-in-law has dementia hard for her to remember things, but she did fall. We are at the hospital now getting x-rays done. The supervising nurse should not be in healthcare never have I seen somebody talk to an elderly patient in this manner. This was the worst..

Provider Response

We're sorry to read about your experience, Ralph. We are a facility built with the values and principles of compassionate care. Please call our administrator so we can discuss further. Thank you.

Jane Lester

5

February 10, 2023

I am a friend or relative of a current/past resident

Reception was friendly and thorough. The facility was clean and relatively quiet. My friend seemed comfortable and well cared for. I don’t have an opinion about the physical therapy, but I am hopeful that what is offered will eventually result in him becoming fully functional again.

Mary

5

August 6, 2021

I visited this facility

Putnam Ridge was beautiful, I did not see the rooms because of COVID. The staff seemed very nice, I saw very few, it was a very, very calm and quiet place. The outdoors was gorgeous, it was very nice. There was one big major room overlooking a beautiful lawn, and it was a gorgeous room. It was 45 minutes from me so it was too far.

Provider Response

Mary, We are very happy to hear you had a lovely experience visiting Putnam Ridge. Thank you for your kind words about our staff and the ambience of our outdoor spaces. We are happy to learn you enjoyed your visit! Thank you for choosing Putnam Ridge!

Family1235

4

October 22, 2020

I am a friend or relative of a current/past resident

I was extremely impressed how my grandma was cared for throughout her stay. Because of governor Cuomos horrific policies she passed away with covid with no visits for 2 months. But even during those trying times they were so kind to us and more importantly to her. Nurses moving her bed near the window. Social work FaceTiming us from her isolation room. My family watched her die through a window but it brought us so much comfort to see a nurse sit with her 1:1 and hold her hand as she passed. Even with such an awful virus their staff NEVER feared her. They loved her. They were also incredibly kind to my grandfather who was never a resident but a daily visitor to my grandma. The loved him and grieved with my family when he became sick and passed away. Hopefully my family doesn’t need long term care again in the future but if we do we will be back.

Provider Response

Thank you for sharing your experience at Putnam Ridge. We are so sorry for your loss, she will be missed. We try to treat our residents like our own family members, and we are so glad that you could see how much we cared for her. Thank you for leaving a review.

LovedOne_

5

June 8, 2020

I am a friend or relative of a current/past resident

My wife overcame the COVID-19 virus due to the superior medical and physical treatment of their entire medical staff and dedicated social workers and aides. It was through their professionalism and dedication and through the help of God that my wife survived this horrendous disease. The fact that I was able to speak to the nurses every day and seeing wife through FaceTime in the Unit during her fight against COVID was a relief to me and my family.

Provider Response

Thank you for sharing your experience. We are so glad that you wife is now COVID Negative and that you received clear communication during this time. We really appreciate your kind words about our entire staff. Thank you for choosing Putnam Ridge.

Ian Bennet

5

July 2, 2019

I am/was a resident of this facility

I believe that the facility is extremely well run. Everything was on time, the food was good, the medical attention was good, the bathing and personal care was good, they made me feel as comfortable as possible while I was there... They were constantly asking me if there was anything they could do for me or get me or me feel more comfortable. I had a very pleasant stay there. I was only there for three weeks. The physical therapy and occupational therapy was what go me back out on the street, it was very well done.

miltond

5

March 12, 2019

I am/was a resident of this facility

I was admitted in poor shape. With the help of the staff and the rehab I left able to get around with help of a walker. It was a positive experience at Putnam Ridge.

Provider Response

Thank you for your review. We appreciate all your feedback here at Putnam Ridge.

Tompkins Family

5

January 22, 2019

I am a friend or relative of a current/past resident

The facility has been very good for our mother's recovery and rehab. Nursing staff and physical therapy staff were top notch. A special thanks to Shawn and April and also Mary, her social worker. Kitchen staff and servers did great, and food was great.

Provider Response

Thank you so much for your kind review. We really appreciate you sharing your experience with us. Thank you for choosing Putnam Ridge.

Bea Carroll and Robert S.

5

January 7, 2019

I am/was a resident of this facility

We have both seen many rehab/nursing homes, and Putnam Ridge was a pleasure. When you need to place your loved ones in the hands of someone else Putnam Ridge provides that special attention, love and care that you can depend on. The nursing and rehab specialists all worked together with you to reach the final goal of returning home.

Provider Response

Thank you for your review. It is our pleasure to bring you and your loved ones the care you deserve. Thank you for choosing Putnam Ridge.

Christine Scandalis

5

November 7, 2018

I am a friend or relative of a current/past resident

I am so impressed by Putnam Ridge. Absolutely amazing people that work here. Everyone took great care of my mom. Would recommend this facility to everyone!

Provider Response

Thank you Christine for your review and recommendation! We really appreciate it here at Putnam Ridge!

Robert Hausler

4

October 25, 2018

I am/was a resident of this facility

Physical therapy is wonderful and everyone here has treated me with the utmost care and respect. April Carr, CNA, was amazing and brings joy to your heart!

Provider Response

Thank you Robert for your review. We really appreciate your feedback here at Putnam Ridge.

Maryann O'Connor

4

October 19, 2018

I am/was a resident of this facility

Physical therapy was wonderful- got me walking and moving again. Nursing staff very helpful with my questions and anything I needed.

Provider Response

Thank you Maryann for your review. We really appreciate you taking the time to give us your feedback here at Putnam Ridge.

Maryann Uricchio

4

February 4, 2018

I am/was a resident of this facility

The therapy and nursing care were excellent

Rose Campanella

5

December 27, 2017

I am/was a resident of this facility

This is my second time here for rehab. The staff are great. Everyone here is nice.

VictoriaW

5

December 12, 2017

I am a friend or relative of a current/past resident

Every time my Father has come to Putnam Ridge, things have gone well. All the services he was provided have been great

Pura Lovequist

4

December 5, 2017

I am/was a resident of this facility

I have done well during my stay thanks to the good care and rehab therapies. I feel as though I have become stronger.

Sashatree

5

November 11, 2017

I am a friend or relative of a current/past resident

My 90 year old mother is just ending up her second stay at Putnam Rehab and once again they've helped her to thrive! I couldn't be happier!! Don't believe all you read! Get to know the staff and learn more about what goes on there with your loved one! You will immediately learn answers to your concerns and explanations to your queries -- no secrets! My mother is thrilled with her daily P/T, her meals, how clean her room is, and the care she is being given by all the staff. NO rehab center is a "fun" or "happy" place to be, let's be real. At least everyone who works at Putnam Ridge has a smile to share, a kind word for a client, and an obvious DRIVE to help the people spending time with them. Thumbs up!!

John Daley

5

September 18, 2017

I am/was a resident of this facility

A person can get spoiled at Putnam Ridge. I had a great experience. I enjoyed the food, nursing care and rehabilitation!

Eileen Rotchford

5

September 7, 2017

I am/was a resident of this facility

This is a very good facility at Putnam Ridge. Everyone is very kind and we get the best care here. I cannot think of one bad thing to say about this place!

Michael Guerin

5

August 22, 2017

I am/was a resident of this facility

They take great care of us at Putnam Ridge!

Philip Zachman

5

August 15, 2017

I visited this facility

The staff at Putnam Ridge work very hard to care for their patients and should be commended

Nanette D'Angelo

5

August 7, 2017

I am a friend or relative of a current/past resident

My mother was in the memory care unit for 5 months at Putnam Ridge. She received wonderful care and attention from the nurses, aides, activities people, and social worker. Their support was greatly appreciated and I feel like we had become family. I also want to thank the therapists. Administration and Business office were helpful in getting Mom into Putnam Ridge. Although Mom was no longer vocal and could not hear, she would smile whenever any of the staff approached her and would give them kisses. Thank you for taking such good care of Mom in her end stage of life.

Provider Response

Nanette, On behalf of the entire staff at Putnam Ridge, we thank you with all our collective heart for your beautiful and warm words of thanks for our staff and personnel. We do feel like you are family and we wish you all of life's blessings going forward and ultimate peace, serenity and comfort. God bless you and your family. Respectfully, Yours The Staff at Putnam Ridge

Juliann Romanello

4

July 24, 2017

I am/was a resident of this facility

I was pleased with the care and support provided to me throughout my stay at Putnam ridge rehabilitation in Brewster ny.

Sorolle Parsham

5

June 30, 2017

I am a friend or relative of a current/past resident

I recently had an uncle at Putnam Ridge for rehabilitation. The facility is gorgeous and the therapy is fantastic. We were very pleased with their care and attention. Rooms are a bit small, but there is plenty of space for families to gather and beautiful common areas all around. We would highly recommend

Joyce B.

4

June 19, 2017

I am a friend or relative of a current/past resident

My Mother loved the nursing staff and therapy at Putnam Ridge and though she wasn't crazy about the food, my main concern and focus was for her to heal and participate in therapy, because that's why she went for rehabilitation in the first place. On these accounts, we could not have been happier with with Putnam Ridge for a job well done.

lenora-e

5

May 30, 2017

I am a friend or relative of a current/past resident

excellent and well maintained facility. Putnam Ridge was there for us when we needed rehab for my Dad. We will be back for their adult day care program for sure.

Gary King

5

April 28, 2017

I am/was a resident of this facility

There are not enough words for me to express how wonderful my stay has been. Everyone at Putnam Ridge has been professional kind and understanding. I feel this is a noble profession and their staff certainly lives up to that

AMT3465

1

July 22, 2015

I am a friend or relative of resident

Transferred my mom from hospital for short rehab stay. There was no orientation or assessment on admission, no nursing intervention to advise on whether or not she could ambulate on her own, no vitals taken or meds given. The oxygen tube they provided was 4' long, not nearly enough to get to the bathroom. Luckily I had brought my own extension. The heat was on in her room (during a heat wave), causing her to have labored breathing. I was told I could take her back to the hospital if I wanted. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY.

LizKrista

3

November 17, 2014

I am a friend or relative of resident

My fatherinlaw spent a month in this REHAB. Excellent, too notch doctor in facility, diagnosed problem w temporary sundowning and mental confusion. Aides are very few, but most are caring. Expect what needs to be done and zero extra. Aides anywhere get paid very little and bare bones staff is what exists here. At night, one aide has two wings to get occupants ready for bed. My fatherinlaw needed to be in bed by eight and they came later. Everyone wheeled in community room and those that were aware, fought over TV program. No interaction with staff, just left in Community Room early in morning till lunch. Put Ridge, like every other place, has glossy brochure with all they do. Every few days they have an activity but other hours no stimulation. The rest is up to you or hire someone to watch over your loved one and keep them stimulated. Food was horrid in Put Ridge, slop. No nutrition here. All levels of care are pushed together.. Some that scream out all day and on and on.

Jack M.

5

March 13, 2013

I am a past client of this provider

Putnam Ridge is brand new, beautiful, and state-of-the art facility. They teach the patients how to get in and out of the cars. The therapists are very patient. A lot of the residents like my uncle don't feel good or they don't think they feel good and they just want to lay in bed. But they let us know promptly that Medicare will not pay if my uncle doesn't go to two PTs a day.

GrandsonS

3

September 26, 2012

I am a friend or relative of a resident

Putnam Ridge Nursing home is under the NYMED family of nursing homes. My grandmother was in that nursing home while recovering from a server hip injury. My grandmother received appropriate medical care during her stay, My only complaint regarding her care was the staff. At times the staff were rude and sometimes even disrespectful and there were several issues of a language barrier between the clients and staff. there was an awesome nutritionist that would do specialized meal planning for the clients in there care but the food sometimes was cold by the time of consumption. The kitchen was also down stairs right next to the morgue and laundry room which made me feel uncomfortable. The facility was in overall safe and clean condition with the exception of a nauseating odor of urine. one of the main problems that concern me was that there was a locked and secured unit for the altimeters and mentally unstable clients and some of the clients would learn the door code and get out. the other concern i have about the facility is that there is no security.

silverstarz25

1

August 13, 2011

I am a friend or relative of resident

I am most familiar with the B(birch) section of the nursing home. Some of the aids should find other proffessions other than caring for the elderly, it is just not for them! The family is asked to leave the room while the aids are caring for the residents..this is outrageous, especially when the spouse is forced to leave the room! One worker in particular named, Andrew was heard shouting at the resident he was caring for. Another aid named Kiesha, is EXTREMELY RUDE and is always angry for no apparent reason. How is it the residents' fault that she is miserable with her life?! I think it is very degrading and depressing for the residents to have to be under the care of hostile and rude individuals, in a sense it robs them of their dignity! When a person is ill and forced to live away from their family, it's sickening for them to have to endure such treatment for the remainder of their days! I do have to say though, there are some staff members that do seem nice. Because of a few individuals that infect this place, and the apparent lack of action by authority, I would certainly not recommend this nursing home to anyone!

ellenrc

2

July 29, 2010

Putnam Ridge

This facility is great if all you are going for is Rehabiliation. When it comes to the Skilled Nursing section, it is essentially a warehouse for the elderly and dying. There is no personal touch at all in the care that is provided here, it is an assembly line of skilled nursing care. Dressing, bathing and feeding etc without a bit of compassion or caring. People are always put together so that they can be observed without too much effort from the staff. My advice is to find somewhere else to house your loved one.

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Services and Amenities of Putnam Ridge in Brewster, New York

Costs

  • Rent Plus Care Fees

Room and housing options

  • Companion Suites: We do offer companion suites.

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    4.0

  • Staff

    2.0

Medicare Provider Number: 335824
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Putnam Ridge in Brewster, New York

Putnam Ridge is a 160 bed Skilled Nursing Facility. We offer Short Term Rehab, Long Term Care, Secure Memory Unit, Respite, Hospice, and a Medical Model Adult Day Care Program. Our skilled services include TPN, tracheotomy care, IV antibiotic's, colostomy care, wound care, and pain management. We have a full time Medical Director, and Nurse Practitioner. Our short term residents receive 3 hours of rehab per day 7 days a week. Specialized activities throughout the facility that are geared at meeting each residents interest. We offer restaurant style dining in our newly remodeled dining rooms.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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