Reviews of The Villa at Mountain View
Wantthebestforyourlovedone December 13, 2016
I am a friend or relative of a current/past resident
Terrible facility to take your loved one. Please be warned. From the negligence that was shown to our loved one, they have landed in the hospital. We made complaints more than once to the DON and Administrator and they will tell you sorry that you "feel" that way, that it was your "perception" that we're not taking good care of your loved one. They don't take you seriously even with proof of the negligence. They will defend there good for nothing nurses that yell at you for asking questions, the ones who will not come to see your loved one for hours. They are the problem as well. Our loved is in the hospital because they would not listen to us about something as simple as treating a UTI. If you ring your bell, they come in and turn OFF the call light, and never come back atleast a good 30 minutes can pass by. I strongly discourage anyone to bring their loved one to their care. Do your research, be there and make your own decision of course but what we suffered was complete negligence, and we tried to voice our concern, only for it to be ignored. Lastly would not recommend you bringing a loved one with a trach! They are not skilled, they are not trained in caring for those special needs.
Wowscent September 10, 2012
I am a friend or relative of a resident
In the beginning this facility seemed like a wonderful place for my mom to recover from her stroke but it didn't turn out that way. Early on I received a survey call for this Rehab center and they asked me certain questions about if this or that had been explained to me. Unfortunatly they were not so I told them so. Evidently that put a bad mark on me and my mom because it seemed like I started having problems out of them. All of a sudden money outside of her insurance was needed and they were trying to find all kind of ways to discharge her from the facility. The night crew seemed to get lazy and certain things didn't get taken care of in a timely fashion. Needless to say they found a way to discharge her due to "not making any progress on getting better."
Sara-1 May 19, 2009
My loved one stayed here
About The Villa at Mountain View
The Villa at Mountain View is a nursing home in Dallas, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of The Villa at Mountain View
- Garden And Patio
- Security Gate
- Guests At Mealtime
- Medicare Provider Number 675783
Location of The Villa at Mountain View
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