Westbury Health & Rehabilitation Center - Conyers

1420 MILSTEAD ROAD, Conyers, GA, 30012
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13 reviews

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Reviews of Westbury Health & Rehabilitation Center - Conyers

based on 13 Reviews

sue4242 January 05, 2015

I visited this facility

Hi I'm Pat and I came to visit my mom at the Rehabilitation Center on Saturday January 3,2015.i was very impressed and happy when I saw my mom. She was been well taken of. I want to thank the workers, your nurse , the lady who bathe and dress also Suzette ladies a big thank you all from Miss dorrette family. We feel very happy and you know our mother is in great care. The place is very clean and lunch was well prepare. A big up to Westbury Health And Rehabilitation home.

Cynthia35 December 12, 2014

I visited this facility

Westbury was very nice. I liked it a lot, but it was kind of far from the house, they never got back with me after I visited, and I never heard from them again. We went there on a Saturday, a lot of the family was there, and we didn't see any activities going on or anything like that, but it was a very nice place, and they even had some of the residents out in the lobby area talking to one another. It was pretty decent. I did not see any of the medical staff interacting, but it was very nice. The rooms were very nice. It was just out of my driving perimeter. What I liked about it was that it had a hospital right there, and my father on several occasions had to go to the hospital.

Dr.Z August 25, 2014

I visited this facility

I was amazed to see another review which was almost verbatim to my experience. I too visited this facility after my parent was accepted there. There also was an error on verbal report that caused the facility to reject the admission at the last minute. The medical team at the transferring hospital corrected the error and sent documentation that it was incorrect and they still would not accept my parent. The nursing director was condescending, rude, and absolutely unreasonable. She even lied that there weren't any more beds, when we knew that there were. I would steer clear of this place based solely on the unprofessionalism of the admitting staff. Even if they did accept my parent I would not want them there. On top of that, the facilities were a bit dated and the atmosphere was not pleasant at all. Some of the patients I passed by reeked of urine, and the lobby smelled like cigarette smoke, which I assume was from people smoking just outside the entrance.

Mr. J August 22, 2014

I visited this facility

My mom was initially accepted at this facility, but due to a verbal error by a transfering nurse she was rejected at the last minute. The physician and the clinical team caring for her at the discharging facility explained that the info the nurse gave was incorrect, but the administrative nurse was adamant and rude that they would not accept her anyway. I cannot say much for their other services since she has not been accepted, but someone who is more empathetic and caring needs to be in such a position when dealing with the public. Sad PR for westbury with this person portraying such a poor example.

JanetDMoss May 05, 2014

I am a friend or relative of resident

My Sister at the age of 51 is there for rehab after a long road of having a amputee on left leg, she has been there getting the best care she can receive, she will b getting her new prostitic leg next week, and she is so determined to walk out of there, in the meantime she has enjoyed playing the piano on Sunday Morning Church Service, and has even started a choir, she is so into music and has missed it very much, God Bless each and everyone there at the Rehab, weather you are a resident or a nurse ...

Sonya1 July 12, 2013

I am a friend or relative of a resident

I have placed my mom in Westbury Nursing Home yesterday. My grandmother's sister is there as well. The staff is very helpful, I don't have any complaints with them. They are very nice. They answer all of my questions and I can call them at anytime. If anything is wrong, they would call me. My mom's medication won't be paid because her Medicaid is still pending for next month, so they called me to let me know about that and asked what I wanted to do before they proceeded with ordering her medication. I appreciate that because it is not a little bit of money, it's a lot of money. This is a good match for my mother.

mr. unhappy May 15, 2013

I am a friend or relative of resident

The facility is old and needs a lot of updating. Staff is ok and often willing to correct mistakes however the administrator is horrible. She is very rude and cold hearted. She is not very approachable and unfriendly which is unfortunate, she takes away from the facility. I would not recommend my loved ones or friends to go there. I visited other Westbury facilities and I would recommend them. I have a friend in Jackson,

Cindy15 March 28, 2013

I am a current client of this provider

My mother has been in Westbury Health & Rehab for two years now. The facility is old, but it is clean. The rehab department is totally inadequate. The aides who did the actual caregiving are mostly good, but some of them are not very well trained. The nursing staff is inadequate. The administrator is arrogant, defensive, and very uncooperative to family members. The food is not good and in poor quality. The other residents and my mother complains about it. The activities that are offered to the residents are adequate. But overall, I would give it a very poor rating. My mother will be there until she dies, unfortunately.

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About Westbury Health & Rehabilitation Center - Conyers

Westbury Health & Rehabilitation Center - Conyers is a nursing home in Conyers, GA that provides patients with skilled nursing care as well as private or shared accommodations. Contact Westbury Health & Rehabilitation Center - Conyers for more details on housing, services, and rates.

Features of Westbury Health & Rehabilitation Center - Conyers

Medicare (ratings last updated: 06/16/17)

  • Health
  • Overall
  • Quality
  • Staff
  • Medicare Provider Number 115469
  • Ownership Type For Profit Corporation


  • Resident Capacity 173

Location of Westbury Health & Rehabilitation Center - Conyers

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