NHC HealthCare, Parklane
7601 Parklane Rd, Columbia, SC 29223
3.8
(21 reviews)
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$2,505
Reviews of NHC HealthCare, Parklane in Columbia, South Carolina
3.8
(21 reviews)
Facility
4.3
Staff
3.8
Food
3.5
Activities
2.5
Value
2.5
Taffy
5
|
January 14, 2023
My mother-in-law was at NHC HealthCare, Parklane and we were very pleased with them. Nurse Dixon was very, very friendly and made us feel that my mother-in-law was in a good place and they were taking good care of her. It was very clean. They were very accommodating to us. They showed a lot of care to their patients. They kept them groomed and looking nice. All of their services were pretty on top of things. They had exemplary customer service. We didn't deal with anyone else but nurses and CNAs. They did have a doctor that would come by and see their patients that I never met. The staff that we did have a little bit of communication with, the ones that brought out their dinners and things like that, were very friendly. The rooms were spacious and very clean, with good closet space for their clothes and shoes. They had gospel singing, and puzzles and they had everyone's nails done. They had a beauty shop, and the beautician was just as nice as she could be. The receptionist was just very friendly.
Jim
5
|
August 22, 2021
My mother-in-law is staying in NHC HealthCare Parklane. I have not found one thing to complain about -- all their services are top of the line. The place is very clean, and it is a very safe environment. I have no complaints about the staff; they are very friendly and very efficient. The staff is top of the line, and in just a short while, we have come to know just about every full-time employee there. They have two doctors on staff, and they're there just about every day, I would say. We've seen them on the weekends and at different times. One or the other will be there at least every day, so we think that's a plus.
Elvis
5
|
May 13, 2021
My mother so far seems to be okay with NHC HealthCare Parklane. She had no real complaints other than the quarantine, but in a few days, she'll be moving in with the general population and will start with actual rehab in the physical therapy rooms. The staff was good. They had a conference call last week with all of the caregivers, the doctors, physical therapist, occupational therapist, nurse, and the social worker. They were pretty engaging as far as any questions we've come with.
juliannatemple
1
|
July 24, 2019
I cannot say enough nice things about the physical & occupational therapists at NHC. They worked so well with my mother & went above and beyond to both challenge her and to make her comfortable. My mother, who had been totally sedentary and immobile, started to actually enjoy exercise and moving around! One of the therapy assistants even took the time to massage my mother's swollen legs and feet, which made her feel cared for and really happy. The rest of the staff and the facility itself, however, were a problem. My mother was crammed into half of one small room, which she shared with a roommate, who lived in the other half. The quarters were very tight, which made it difficult to move around. There was not even a chair for a visitor to sit in. Mother complained that the bed was uncomfortable and the food was mediocre at best. Due to the lack of space, the wheelchairs for both her and her roommate had to be stored in the bathroom, and so anytime someone had to "go", it was a major ordeal to move the wheelchairs out, and by then there’d be a mess to clean. The nurses seemed overworked and stressed out, and it showed. LPN, Kim, had a harsh way about her, and the staff in general were slow to respond to call buttons and alerts. The social worker was awful, and the administrative staff was no help, either. We had some family issues and concerns about elder abuse/neglect in the home, and these people were no help in connecting us to the resources we needed. Thank goodness I was able to find, on my own, an ombudsman, who got us connected with adult protective services. Those were the people who helped us and who, ultimately, saved my mother from a truly terrible situation. I would not recommend NHC to anyone, ever. I'm generously giving "one star" in honor of the wonderful therapists; otherwise, NHC would get none.
Jeff
5
|
December 18, 2017
I've been to The Palmettos of Parklane (NHC Healthcare). It was very spacious and had a very nice dining room and big activity room. The lady who toured me there was very nice and hospitable. Their rooms were more than adequate. It was a very nice facility. They had a calendar of all the different activities they had at different times.
angela475817
4
|
May 30, 2017
Uncle is in NHC Healthcare, but I am looking to getting him home. They have bingo, a number of other things, and movie nights. The staff is very helpful.
shaddscipio1234
1
|
March 24, 2017
This place is really bad and sad. i can see the caregivers or workers not doing they are supposed to be doing. the food is terrible. people act like they dont care about there jobs. when dhec comes in thats when people start doing there work. they dont have enough help so it takes a long time to get help.. i seen some people/ residents taking wrong medicine smh. they dont care about people at all smh. and sean is no good either he needs to leave the cook does.
Carring999478749
1
|
March 2, 2017
The food was terrible. The cleaness of the place was allright. I can always here the chef yelling at his employees. evertime i come in there, there is always new people working in there. Kim is no help she says one thing but does the oppsosite i would not recommend this place to nobody.
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Services and Amenities of NHC HealthCare, Parklane in Columbia, South Carolina
Health services
- Hospice Care
General
- Resident Capacity: 99
Types of care
- Memory Care
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
4.0
About NHC HealthCare, Parklane in Columbia, South Carolina
NHC HealthCare, Parklane is located in Columbia, South Carolina. Visitors are impressed by the facility's layout, which includes a beautiful dining room, a large activities room, a well-appointed atrium, an outdoor garden and several sun-rooms. Residents also enjoy the facility's spacious, sunny living spaces which are available as private or shared rooms. The calendar of activities offered to the community includes bingo, movie nights, religious services and exercise classes. The facility's staff earns high marks for their excellent bedside manner, their encouraging attitudes, and friendly communication with residents, visitors and outside medical staff.
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