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South Hampton Place

4700 Brandon Woods St, Columbia, MO 65203

(800) 558-0653 (Call a Family Advisor)

2.27

(11 reviews)

Offers Nursing Homes

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Reviews of South Hampton Place in Columbia, Missouri

2.27

(11 reviews)

  • Facility

    3.3

  • Staff

    2.8

  • Food

    2.0

  • Activities

    2.0

  • Value

    2.3

nurse95

5

June 22, 2023

I am a friend or relative of a current/past resident

My grandma was in this place and they took very good care of her and treated her like she was their own family. Through the trying times of Covid the staff are still the same. I cannot express the level of care and professionalism they showed us.

angree

1

October 3, 2022

Other

My wife was moved from home hospice to the Southhampton Place facility to give me a 5-day hospice respite. When I arrived, I informed the maintenance man, who was hooking the tv, that my wife had fallen out of bed at the last nursing home twice and needed a fall mat. He said he would push the bed against the wall and put a fall mat. He did not do it and she rolled out of bed that night and landed on her forehead on a tile floor sustaining a large bruise. Then they put to bed against the wall and a mat. The next night she passed away from other causes, but did not need to get hurt like this in the last hours of her life.

tadkins859

1

August 23, 2022

I am a friend or relative of a current/past resident

This place is a shame! The food is terribe, served cold 99% of the time. It always smells like urine inside. There is no upkeep to the inside; the carpets are filthy, my husband's room had holes in the sheetrock, the floor in my husband's room was never mopped. Dirty towels were not picked up fors days. The interior looks 100 years old. I rarely saw staff other than a nurse & a med tech. Call lights were always on when I got there & the same ones still on 30- 45 minutes when I left. Nurses were either sitting at the nurses station or at the med cart as these lights were going off & I never saw them answer those lights-a BIG no no! My husband & I never saw the administrator, D.O.N., MDS coordintator or activity director his entire stay which was a month for rehab. No one showered him or offered him a shower. He received 1 sponge bath because I asked them to. 1 bath in over 30 days!! WTH?! I could go on!

sosorry lputgmainthere

1

December 12, 2020

I am a friend or relative of a current/past resident

I would not put my dying dog in there. During covid-19 we was not able to visit. Was called and told my grandmother was passing only 5 hours before she did was not able to visit she died alone and without her family

Browbeaten

2

May 7, 2020

I am a friend or relative of a current/past resident

My mother received fairly good care. There were a couple of issues with a broken bed and threatening to file a complaint. The staff were very good to her. The financial aspect of this is horrible. About 2 years before she passed they took control of her financial affairs without notifying me. Her checking account overdrew and had a lot of overdraft fees that I cleaned up. Hundreds of dollars. Then in September before she passed for some reason her Medicaid stopped paying. They say I got notification. I say I did not. Did they give me a courtesy call in September? NO. There answer: I got a bill. Well the first bill I got after they took over her financial affairs said I owed money. I called and they said not to worry about it. They had not received payment and the bill reflected this. So I just quit looking at the bills. They did not call me until JANUARY to tell me about owing $4,000.00. My mother died in the middle of February. This left September and half of October. SO do not allow them to take over your family members money. They are not good caretakers of it. They are not out to assist the residents and families members in this way. I do not recommend this nursing home for that reason.

Annie Kay

2

December 31, 2019

I am a friend or relative of a current/past resident

I have been in charge of my brother’s care since he suffered a massive stroke 21 years ago. He is amazing, worked hard to be able to walk carefully with a quad cane. He’s lived in an assisted living facility for almost 20 years. I realize it’s a huge difference between assisted living and nursing home. After being hospitalized my brother became too weak to walk and needed some rehab to be able to return to his home. South Hampton seemed most eager to have him as a permanent resident. So frustrating. I could never speak to his PT person or get a timeline or prognosis. The assisted living facility was concerned about him and called South Hampton. They were told he was hoyer lift status. Huh? They told me this as well, this being the reason he couldn’t have a shower. In spite of all this, he regained strength, I fear working by himself but I shouldn’t just say this. I fear he was never going to be dismissed. I took him out myself and endured a lot of verbal threats on the phone. Most of the staff is very kind, but very understaffed. I understand it’s the policy for showers only twice a week if they deem you able, and that is murky. Do not recommend! I wish I’d read these comments before I allowed him to be admitted.

Don Doe

1

November 7, 2016

I am/was a resident of this facility

Terrible place to be! Grossly understaffed which means long call light responses. 45 minutes one night. Totally underpaid aids. They usually only have one aide on the floor for one whole hall . Some of the aides are very caring and good, while others seem to have an attitude and act like you are putting them out if you ask for something specific with your personal care or maybe getting something to eat. They said that they would take me since I was in the hospital and needed a Skilled Nursing Facility to go to but they we're not prepared one bit for any of my special needs although all of those needs were discussed by the hospital and staff at Southampton Place.. The bed I was in did not have adequate rails on it and was actually a state violation the whole time I was there because it was not really safe for me to be without rails do to my paralysis. I had to have heated arguments with both aids AND nurses about my personal care because they did not meet with me to make a care plan until I was there almost a whole month! So the rules about my care changed from day-to-day.. Another state violation. Staff complained. because I wanted a bed bath every day unless I was getting a shower. They only wanted to give me a shower twice a week and a bed bath every other day.. Evidently these were rules that were made by the facility but are certainly not State guidelines by any means. To make a long story short I would strongly advise not taking your loved one here for any reason.

happyLady22

2

May 23, 2016

I am a friend or relative of resident

The place is very understaffed, resulting in basic hygiene needs going unmet, showers not being given, and long call light response times. Not somewhere I would put someone I love.

Caring75905150

2

December 24, 2013

I am a friend or relative of a resident

South Hampton Place was the only place that would take my dad; however, I would not recommend this place to others. It is understaffed. We even have to hire a room sitter to stay with him to get care. It would take a long time for the aides to come into his room. There are also no private rooms in this facility. However, the facility is adequate in terms of cleanliness. What they could improve on is having more staff and that they would need to be more readily available and more interested in the patients. Also they need to make their doors wheelchair accessible. They need automatic door openers so that you can open doors to help someone in a wheelchair.

lynette1

3

August 21, 2012

I visited this facility

Southhampton Place is not one of the best facilities. It is in desperate need of improvement. Some of the workers are great and love what they do, but are completely underpaid. The place itself needs a makeover, as it looks very old. They are always understaffed, due to the general "don't care," attitude. There are a few staff members who put their all into the place, while others don't need to be in healthcare at all. The facility could be a great place, if there were improvements and upgrades made soon.

Anonymous77

5

June 29, 2011

I visited this facility

We have seen many examples of how caring and responsive the staff is. Maintenance cheerfully studied the manual for our treadmill and installed it for us. After our casual comment about a light out over our desk, a new bulb appeared magically. Maintenance even provided a drill bit for one of my home repair project. We also have access to the great nursing staff at South Hampton. They have helped us evaluate some medical issues, avoiding unnecessary trips to the hospital. We knew we had made the right move when the first snow fell, and the sound of scraping outside was not made by my shovel!

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Services and Amenities of South Hampton Place in Columbia, Missouri

General

  • Resident Capacity: 100

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 265618
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About South Hampton Place in Columbia, Missouri

South Hampton Place is a Senior Living provider in Columbia, Missouri that offers residents Nursing Homes services. Contact South Hampton Place for more details on services and rates.

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