Lakepointe Senior Care and Rehab Center
37700 Harper Road, Clinton Township, MI 48036
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Reviews of Lakepointe Senior Care and Rehab Center in Clinton Township, Michigan
2.81
(16 reviews)
Facility
3.5
Staff
3.4
Food
3.4
Activities
3.0
Value
3.5
Sharon Davis
5
|
February 20, 2024
Highly recommended staff was very nice & helpful. Therapy was very hands on with my mother she had a hip replacement & had short term stay in the facility, she’s back home & doing great.
SuxyQ
4
|
February 18, 2024
I would say that the rooms are 3-4 clean. The patient really has to work with the nursing staff here. They will prescribe medical if needed, what ever, this place takes care of all ur needs. House doc is fantastic. Food, ahhhh!!! Let's just say, I hope they r working on that. Some meals r a 4 star restaurant & others, not so good but they do have a menu so u can also order from that. The chef is great & this entire staff tries really, really hard to meet all your needs
Bruce
5
|
January 4, 2024
The rooms are very spacious in two halls that have been remodeled. The other hall has older style rooms but are very nice and clean. The food was great and so was the staff!! I would recommend this facility to anyone. My friend had a managed care plan and they only let him stay for 2 weeks because therapy did such a great job.
ReviewerFC102223A
2
|
November 8, 2023
My brother is in LakePointe Senior Care and Rehab Center. He's improved and he's coming home. In the last couple of days, I did find that the attendants were very caring. One of the afternoon nurses was more informative than any nurse that I've ever seen there. My brother was a new patient. What I didn't like the most was there was no information about his care, and the labs were sketchy. It took forever for a lab to come and take the blood to do lab work. Then it took the following day to get results. I didn't like the lack of information. It was a very clean facility. The room was a good size. He had a privacy curtain that he could use any time he wanted. He liked the food there. There's more variety and better taste than the place he was at. The facility was pretty good. He checked in on a Friday and I was there that Saturday, the very next day, and I wanted to see somebody in administration, and nobody was there. They're on a weekend off. When I finally did get one of his paperwork, it showed that he had supposedly signed a contract with them that Saturday with who's in charge of admitting and that didn't happen. That was a total lie because it was not his signature at all on that paperwork. I didn't like that at all, but I didn't say anything to them. I just kept it to myself. I told my family members about it. I don't have anything favorable. If he ever got in that shape again, I would never allow him to go to LakePointe.
Sandi M
1
|
July 8, 2021
DON’T SEND YOUR LOVED ONES to this place!! They lie to you, their director of nursing refuses to take calls! The director of the place is a rude and uncaring. No phones for patient to use in their rooms, when you call there they won’t even take a phone to the patient. They quarantined for two weeks even though my mother was vaccinated and had a COVID test at the hospital which was negative, My mother passed away within days of going to this place and they didn’t even call us when she coded. When we arrived to drop off a phone charger we where lied to that she went to hospital for one issue and when we get to the hospital we are told she passed and it was for a completely different reason! Then they say we are not in her emergency contacts, but then their laundry manger calls a few days later and tells us to say she checked in with nothing and said our number was in the file. I requested my mother records the director says I can request them And their attorney will review my request. My mother checked in on a Thursday and passed on Sunday was never bathed. STAY AWAY from here.
don't it make me blue
1
|
March 15, 2021
They almost killed my mom! Don’t send any one there that you care about. Her nurse only returned one call to me in the 6 days she was there. There aren’t phones in the rooms and there is the typical 2 week quarantine, so if your loved one doesn’t have a cell you have no communication with them for 2 weeks!
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Services and Amenities of Lakepointe Senior Care and Rehab Center in Clinton Township, Michigan
General
- Resident Capacity: 185
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
2.0
About Lakepointe Senior Care and Rehab Center in Clinton Township, Michigan
Lakepointe Senior Care and Rehab Center is a Senior Living provider in Clinton Township, Michigan that offers residents Nursing Homes services. Contact Lakepointe Senior Care and Rehab Center for more details on services and rates.
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