$2,595
O'Neill Healthcare Fairview Park
20770 Lorain Road, Cleveland, OH 44126
2
(12 reviews)
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$1,995
Reviews of O'Neill Healthcare Fairview Park in Cleveland, Ohio
2
(12 reviews)
Facility
3.2
Staff
2.7
Food
2.7
Activities
3.2
Value
2.4
mlf
1
|
December 4, 2023
My father was there 4 years ago and it was top notch. When he recently had to go there for a quick therapy after hospital stay I must say I wish I had listened to other people and their reviews. Their PT and OT personal are still top notch and truly care. The food there is less then desirable, cold every meal and when asked for a yogurt for breakfast or a boost it never came. Sat there for 4 days since it was the holiday and then on the last day no food came and sat in his room with no OT or PT. I am his POA got lied to numerous times, from things they should of ordered for his release and forgot and it was no big deal to them. With the amount they bill the insurance this is terrible. NOT ONE PERSON / NURSE talked to him or his son regarding his medicine when he went home other then to say they sent it to store for pick up....
menana
1
|
August 24, 2022
Awful staff there. My mom waited 2 hours for a grilled cheese sandwich and when she finally got it it was ice cold. Dawn the nurse told my mom she was acting like a drug addict when asking for her pain pill. Her room was never cleaned until we finally complained about it. They werent even washing my mom for days at a time. One aid came in smelling like weed and didn't even say one word to us when she came into my mom's room. There are people working there that really should find another field. Happy my mom is never going back there again. I wouldn't recommend to my worse enemy to stay here. But the PT and OT girls are amazing.
Barbara
4
|
June 21, 2021
We have decided to go with O'Neill Healthcare Fairview Park for my mother-in-law. I was very impressed with the feel and the look of it. It seems very open, and it is bright-colored, airy, and very welcoming. The staff was quite helpful and very friendly, and she gave me a good tour. We talked about what they have available but I did not observe anything. They have a beauty salon.
Merrig
1
|
May 22, 2021
I have been trying for several months to get a reimbursement for all the clothes that never came home with Emily. Her name was on all the clothes and with her being under 100 pounds, we sent her with the best clothes that she had. I spoke with Liz in your business department the second time in March who said that they were going to mail us a $150 check to cover the loss of clothes by the end of March or April, but we have not received the check. Emily was in your facility for 14 days in December. Initially, I had brought 5 outfits for her 14 day visit, but then had to bring up more outfits because she never received those back. When we picked her up, they gave us the big bag that we brought all the clothes in, but the only thing in the bag was a sweater that was draped over the top that we found out when calling the front desk that it belonged to a deceased person. I left a message early last week, but no one has returned my call. I called on May 18 and found out that Liz is no longer with the company, so this is two people now that promised to reimburse Emil for the lost clothing, but are no longer there. I was transferred to the new administrator named Megan who said that they found a secret stash of clothes and would call me back. It is now May 21, and I still have not received a call back. The most disturbing thing is that Megan said I may have to issue receipts on the clothes. My mother-in-law weighs 89 pounds. The clothes we sent fitted her well. Obviously, we are not going to have receipts since we were not expecting the nursing home to not return any of the outfits. The only thing that was in the bag that we brought home from the nursing home was a sweater draped over the top. We found out when we got home that the sweater belonged to a dead person and none of Emily's clothes were in the bag. I made a call that night and several calls for the first two weeks and was told that the housekeeping supervisor was out sick. I kept calling and not once did she return a call. I will be reporting this to the better business bureau and the Ohio Attorney General. I would not trust a loved one in there care!!!!
Tamyra
2
|
October 4, 2020
My Mom was sent here for rehab. According to Oneills records, my mom full coded on May 22nd 2020. They resuscitated her. They never called and asked her wishes or mine if a code took place. No one called and said, your mother died but we got her back! I guess that woulda been too hard?! Especially being that I WASN'T ALLOWED IN THE FACILITY!!! Shortly after, her pancreas started bleeding. (Probably from being resuscitated). They sent her back to Fairview hospital. The hospital did surgery, repairing her pancreas. They sent her back to Oneill. Discharge orders from the hospital said she was to get an enima and suppositories. Nowhere in her Oneill records does it say these discharge instructions were followed thru on? On June 1st, according to Oneill records, my mom coded again. Still! No one reached out to inform me or ask what wishes might be? Shortly after shes now vomiting vile? They send her back to Fairview hospital. Her bowel ruptured. And she still cant eat! They sent her back to Fairview hospital. They did surgery and repaired her colon. While in ICU, they thought she may be sepsis. They wanted to open her back up. My mom at that time declined anymore surgeries. She requested comfort care. I was not allowed in either facility due to covid. She couldn't eat...couldn't drink....she was literally full of ****!? Why was no one following thru with the hospital discharge orders? Why did NO ONE notify me that my mother CODED?? TWICE!!? When I went to the facility to read thru her records. There was ABSOLUTELY no records of her bathroom urinating & pooping? Just that she was unable by herself. She had a catheter. But no one followed up on the discharge instructions. Long story short.....my mothers COD was Perforated colon DUE TO severe constipation. Had ANYONE, SOMEONE done their job CORRECTLY!! My mother's COD might've just been sepsis. GET YOUR FACILITY AND RECORDS TOGETHER!!! These are ppls lives!!!
dbarran
5
|
February 26, 2019
I found the facility and all of the employees to be very friendly, very clean. Everyone was caring and understanding. I would highly recommend this facility. Sure at times they were a little slow but that's to be expecting with the number of patients.
What you can do with Caring
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
2.0
About O'Neill Healthcare Fairview Park in Cleveland, Ohio
O'Neill Healthcare Fairview Park is a Senior Living provider in Cleveland, Ohio that offers residents Nursing Homes services. Contact O'Neill Healthcare Fairview Park for more details on services and rates.
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