Reviews of Manorcare Health Services-euclid Beach
Aprylllyn January 07, 2012
I am a friend or relative of a resident
Staff is uncaring and neglectful. Twice my uncle has had to be taken to the hospital by ambulance due to post operative negligence on the part of the staff resulting in massive infection. He is blind and deaf as the result of massive head trauma from a motorcycle accident, and several times I have come to visit to find him unbathed and undressed in a bed that reeksed of urine. Staff has been notified by many family members and the last run to the hospital was definately preventable if the staff had only heeded the repeated complaints of discomfort made by my uncle and my great aunt, his mother. He had surgery to put a plate in his head, and the negligence of the staff in caring for the wound AND DRESSINGS caused his head to swell like a melon. Many times, the staff was asked to call his doctor, and they said they did.We finally contacted him ourselves upon finding my uncle in deplorable condition, and the doctor stated at that time that he had not been contacted by the staff at all. He ordered an ambulatory removal to a local hospital where emergency surgery was performed to drain the infection from the surgical site. A negligence case against the staff is pending.
lunadea October 14, 2011
I am a friend or relative of a resident
3 years ago, my ex-husband was placed into this facility after surviving a motorcycle accident which left him blind, partially deaf, and in a wheelchair. He is still a current resident at this facility. Being completely blind, and on medicaid(he had no insurance at the time of the accident), his options for a long-term care facility were limited. We did tours of several and chose this one because it seemed the cleanest and most friendly, as well as being close to his home and elderly mom. There are 2 levels, each with sun rooms and eating rooms, and an abundant staff. However, after he was moved in, we realized that they prepare, and are at their best, for these tours. There are areas outside for you, and the staff, to be able to take residents out for fresh air. However the home is strategically located in EXTREMELY close proximity to several very violent housing projects and the surrounding neighborhood has degenerated significantly over the last several years, so taking your loved one outside is generally discouraged by the staff. The night shift nurses are lazy and indifferent, and the general attitude of ALL of the staff members seems to be to keep the residents as medicated as possible. There have been times when I have gone to visit and he has been so heavily medicated that he could barely speak and drooled like mad. We are guessing, from reactions when we tried to get his meds reduced, that this is to reduce the amounts of calls to the desk/nurse calls from the patients. They leave him in his bed around the clock when they can, and rarely make any attempt to dress him. Rehabilitation seems to take a back seat to medication, because we really had to contact ALOT of people and be extremely persistent in order to get him on any kind of therapy program...even a life-skills program for him do learn to deal with his blindness was like pulling teeth. I have been on the phone with him when he has asked for help to get cleaned up and dressed, and the staff is rude and "ghetto" nasty. They ARE NOT that way when I am there in person. On the contrary, when he has visitors in his room, the staff is nothing but courteous. However, I spend several hours a week on the phone with him(he has a special phone because of his partial deafness), and the attitude of the staff while there is no-one present is COMPLETELY different. He has been there for 3 years and has settled in, but if I had to do it over, I would take a spontaneous tour(not a scheduled one) and probably not have chosen this home. This was our first time having to deal with
About Manorcare Health Services-euclid Beach
Manorcare Health Services-euclid Beach is a nursing home in Cleveland, OH that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Manorcare Health Services-euclid Beach
- Medicare Provider Number 365594
Location of Manorcare Health Services-euclid Beach
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