$2,800
Avantara Chicago Ridge
10300 Southwest Highway, Chicago Ridge, IL 60415
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Reviews of Avantara Chicago Ridge in Chicago Ridge, Illinois
2.75
(20 reviews)
Facility
3.2
Staff
3.1
Food
2.6
Activities
2.6
Value
2.5
Happy Grandaughter
5
|
December 18, 2023
After having my Grandfather moved to this facility from another facility, I'm glad I decided to, it's so much better here than the last place the staff is much nicer and the food is better and its cleaner, I have no complaints especially with the nurses, I received a call as soon as my grandfather arrived at the facility. The CNA's treat him like he's their grandfather, they take such great care of him, I visit him daily and he's always out the bed ready for the activities, My Grandfather enjoy the activities he loves Bingo! Overall, I'm glad this facility was an option for us.
April
2
|
May 17, 2023
My dad is at Avantara Chicago Ridge. They kind of let him slip off the side of his bed. The therapist said that they had to sit my dad down on the floor because they could not get him back on the bed. My dad has all of his cognitive skills, he's just not mobile, and he said they did not have a belt on him. They said it was too far away to catch him when he slipped off the bed. I don't think I want my dad to be someplace like that. I don't think I want him to be someplace where they're not being attentive towards his needs and are not following all the guidelines of what they should be doing. I don't think my dad's having a problem with the food. For the most part, we go take him stuff. We always think of a treat for him every week. His room is okay. He's in a room by himself and it's a big room. It is big enough for three people. The place is pretty clean. I talked to the head nurse, and she said that they will do a full investigation. Now, every time I try to connect back, she never answers her phone anymore. She's always in a meeting or busy or something. I just want my dad to have the best possible care. I feel like they can do better with communication with the family members. For the most part, the nurses take care of him. I just don't like the therapy people. One of the major reasons is that I just feel like if you are a therapist you are supposed to put a belt on my dad or any old person. The reason why they couldn't pick him up and get him back up on the bed is my dad is 200-some pounds. He's dead weight. How can they pick him up if they only grab him by his arms and try to pull him back from one side of the bed to the other? They couldn't get a grip. But if they had a belt on him, they would have been able to grab the belt to get him back up. The building itself is clean and presentable. It is better than the places he was at as far as the building, upkeep, and cleanliness.
Mary
5
|
March 30, 2023
My brother is at Avantara Chicago Ridge. They seem to be taking good care of him. It's very clean. I don't have anything bad to say about them. His room is clean and kind of big. It has a built-in TV. He can't get up and walk, but they're good at keeping him clean and changing his diapers and all that. I didn't have a meal there, but he says it's good. They have different activities. To me, it's expensive for him to be there because he can't walk.
Irene
5
|
September 23, 2022
The staff here at Avantara Chicago Ridge is very caring and attentive. The rehabilitation is excellent. Their physical therapy and their OT staff are really good. They help me a lot. The menu most days is very good. They have movie dates, exercise, devotionals, a library, and games.
Dawn
2
|
April 17, 2022
My brother-in-law was at Avantara Chicago Ridge. He was getting rehab there until they let him fall and break his femur and did not even know it was broken for two weeks even though he asked to have an MRI and told them straight out that he could not lift that leg. They thought it was his knee and it was arthritis, so they just totally ignored him. He is on a G-tube and they didn't pay as much attention to him I felt. They also let him get a bedsore on his arm when he was there for rehab because they never bothered to take the arm out of the sling. Nothing was the "staff's job." Everything was somebody else's job. They said, "Oh sorry, that's not my job, I don't know." I felt like, "Whose job is it? How do I find out?" When they had a care review, we didn't have half the people that we needed. I didn't get to talk to a doctor. I was not happy with it at all. They were too busy fixing the place up to care about what they were doing. There wasn't even a chair to sit on in his room. You stood there and then they wanted you to go sit in the room when you were doing stuff. I kept taking them to the lunchroom because there was no place to sit and talk, but they wanted to talk in the patient's room. The room was small. The dining room seemed like it wasn't getting used very much, but that's because they're in the middle of revamping everything and it seems like the rehab is going to go into the dining room, so I don't know where the dining room is going to go if they're gonna have one. My problem was when they let him fall and wouldn't take responsibility for it. The facility upkeep and maintenance were pretty good. I didn't see a problem with that. It's not like it smelled, but he was supposed to go back to his doctor's appointment and they didn't have any of his clothes cleaned for him. They tried to expect us to come up at 10:00 at night to bring him clean clothes. I was not happy with that place at all. The atmosphere was not good. I didn't find that they were very communicative with my brother-in-law. He couldn't talk very well, so they weren't going to bother trying to talk to him. He might not be able to talk, but he was able to understand, so that made me a little upset, too. A couple of the staff were good, but most of them said, "It wasn't their job."
ramps
1
|
January 31, 2022
My mother have been in this facility for 3wks and it’s awful!!! She was told to use the bathroom(poop) in her diaper instead of bedpan because they were out. She also have a sore with a bandage covering it on her bottom where the lazy nurses have to change every so often. Yesterday I asked for the nurse to change it because it had feces on it and it will set up another infection that she’s received since being there. I intentionally stayed up there to see how long it was going to take but eventually I had to leave. I’m learning they didn’t do anything about it til 12 midnight and I made the request at 6pm(ridiculous)! My mom is very alert of how they are treating her and I’m documenting and taking pics of EVERYTHING! Haven’t spoken with the D.O.N. Theta make next step to following protocol. I’m taking this to the highest. Oh they ran out of diapers and wipes and towels…HOW????
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Services and Amenities of Avantara Chicago Ridge in Chicago Ridge, Illinois
General
- Resident Capacity: 214
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
About Avantara Chicago Ridge in Chicago Ridge, Illinois
Avantara Chicago Ridge is a Senior Living provider in Chicago Ridge, Illinois that offers residents Nursing Homes services. Contact Avantara Chicago Ridge for more details on services and rates.
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