One of the BEST!
The staff (including management) are some of the nicest people you could meet. I say this from experiencing and witnessing everything in this review. My mother (Rosemary), was there for an extended stay and my dad (Robert), has been there for over four years and I have visited him on numerous times and varied days. Without exception I have found the staff to be caring and hard at work.
The Certified Nursing Assistants and Registered Nurses are exceptional, as are the Housekeeping, Maintenance, and Food Service staff. The Reception staff that oversee the front desk are extremely knowledgeable, professional, and friendly and I have had on occasion to enlist the invaluable help of the Social Services staff and they came through every single time.
In general, the entire staff are very patient and kind to the patients and residents and even when extremely busy, they will take time out to help them with their needs or concerns. If their television remote is lost, the staff replace it right away. Its the little things like this that stand out to me as well as the major issues regarding health or insurance that the staff handle equally efficiently. Also, the nurses will call you regarding any issues with your loved ones as soon as possible and at almost any time of the day.
The overall atmosphere of Peterson Park is pleasant. Lots of smiles and greetings to staff, patients, and visitors, alike. It is nicely decorated with paintings and a bright color scheme. They have activities for the residents and they actively and enthusiastically encourage participation. They have a secured 2 wing floor for residents with mental disabilities related to aging, complete with physical therapy staffing and equipment for those patients requiring rehabilitation of which both of my parents have received care. I like the quiet neighborhood in which it is located. Its not too far (walking distance) from main transportation lines such as CTA bus routes. It is also near the Edens expressway in Chicago.
You hear so much negative press about nursing homes in general but you seldom hear about the nursing homes that get it right. Peterson Park gets it right...and THEN SOME! GREAT JOB! And to the caring staff, I say...Well Done!