Caring.com
Caring.com

(800) 558-0653

Elevate Care Chicago North

2451 West Touhy, Chicago, IL 60645

(855) 644-1827

Verified Partner

2

(2 reviews)

Offers Nursing Homes

Photos of Elevate Care Chicago North

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Elevate Care Chicago North in Chicago, Illinois

2

(2 reviews)

  • Facility

    2.0

  • Staff

    3.0

  • Food

    2.0

  • Value

    1.0

ReviewerFC021423A

3

February 17, 2023

I visited this facility

What I liked best about Elevate Care Chicago North was it was clean and you saw people cleaning up, and doing things. What I didn't like about it was the staff appeared to be indifferent to the residents. I saw some things that I did not like. I heard somebody crying for help when I got off an elevator and I don't mean this once or twice; it was prolonged. While I was on that floor, I heard that resident crying for help a lot. The one who gave us the tour was very good and she went out of her way to try and find somebody to help that person and it took her three people. She talked to three people before somebody went and took care of that resident. The tour person was knowledgeable and friendly, and she wasn't from that floor, but she did do those things. If she hadn't been there with us giving us the tour, how long would that person had to cry for help? We're not taking my mother-in-law there. We got there after lunch and 75% of the memory care residents in that nursing home were in bed at 1:00 or 2:00 in the afternoon. I understand about naps, but not everybody takes a nap. It wasn't a hellhole, but it just wasn't for us. They had a salon and a dining area. I know the neighborhood they're in and it's close to us. It would be very convenient for us, but that's not enough. I didn't see a whole lot of an outside area for folks to sit and enjoy the weather when it's appropriate. It smelled good. There was no urine smell, no old people smell, so that was a good thing.

Alexander

1

February 7, 2022

I am a friend or relative of a current/past resident

My mom was at Elevate Care Chicago North Rehab. It's a nursing home/rehab center. She was there for rehab and wound care. It looked kind of outdated, but at least the first floor was clean. The room where my mom stayed was decent. It was very outdated, and the bathroom was outdated. My experience with them wasn't the greatest. I found my mom many times soiled in urine and feces. She went into that facility for wound care, and many times I found her wrappings dirty with feces and they were stained with urine like they haven't changed my mom in a long time, so it wasn't the greatest experience. Also, she contracted COVID from there, which means they weren't too careful with her. Overall, it wasn't a good experience. When she got COVID, she got isolated to the fourth floor, and that room was horrible. It almost looked like an abandoned building, and it was unacceptable. It was dirty, and it was pretty bad. Since I found my mom so many times dirty, I had them take her to the hospital so she could get tested for infections and stuff since she had open wounds, and then after that, I had her transferred to another facility because I couldn't take her back to Elevate. I refused to take her back to Elevate. I went there from like 10:00 or 11:00 in the morning to like 4:00 or 5:00 in the afternoon, and unless I found somebody down to help me change my mom's diaper, nobody went to do activities with her. She was bedridden anyway, I don't think she would have participated, but I didn't see any staff trying to do anything with her. My mom was on pureed food. The CNAs just put the tray there and walked away most of the time. I don't have many good things to say about that facility. They don't deserve any star. They were understaffed, and they shouldn't be taking any patients if they're understaffed. They could get more staffing and better staffing like people that want to do their job. I got a CNA who got mad at me because I called her in to change my mom's diaper that only had urine in it, and it wasn't pooped, so she got mad at me because she didn't want to change her unless it was poop. They should show a little more compassion and have a better staff. The wound care team is exceptional. Whenever they get to do their job, they did it well. So, I can't say anything bad about them.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Elevate Care Chicago North in Chicago, Illinois

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Tv Room

Cleaning services

  • Laundry For Clothing

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 145484
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About Elevate Care Chicago North in Chicago, Illinois

Why Choose Elevate Care Elevate Care is committed to delivering personalized, professional home like environment, to accommodate your short and long term post-acute care. We offer a wide range of services to best offer our patients the highest quality care possible. Our exceptional staff will have you feeling better in no time.

Visit Website

Map of Elevate Care Chicago North

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Cook County, IL

  • DuPage County
  • Lake County
  • Will County
  • Porter County
  • Lake County
  • Kane County

Senior Living Communities near Chicago, IL

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.