Wingate at Chestnut Hill

615 Heath Street, Chestnut Hill, MA, 02467

9 reviews

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Reviews of Wingate at Chestnut Hill


based on 9 Reviews

April 2 September 19, 2013

I am a friend or relative of resident

My 90 year old mother has lived in Epoch of Chestnut Hill for 1 1/2 years.  They could not have been more welcoming when she moved in.  They have consistently been kind, warm and caring towards her.  She spends every morning and afternoon involved in activities with the 'life enrichment' staff.  These activities help to keep her mind active and keep her socializing with other residents. I usually have to schedule my visits to her around her schedule.  She does not want to miss  "her activities." The nurses on her floor have been wonderful.  The patience, care and knowledge they have provided for her has been outstanding.  Every person there is looked at as an individual and they work together to plan out the care for each resident.  They have been very responsive to her needs and I am so happy and appreciative that she is living there.



czalfg September 09, 2013

I am a friend or relative of resident

Wow, we could not get out loved out of there quick enough. The Dementia unit is a joke. Most (not all) of the aides are lazy. I witnessed them letting residents sit in his own waste for hours. I told the aide who said "oh yeah?" and stood outside the room even longer looking bored. They sit all the patients in the same room with no stimulation or interaction. The staff is not trained in Dementia care. The staff argues wtih patients or ignores them. Even the charge nurse had no Dementia nursing skills. You'd think with vistors around, they'd be on their best behavior so it makes me wonder what happens when nobody is around! Dont let the beautiful building fool you! The staff is uncaring and unskilled for Dementia!



SheilaGPranskyGCM August 04, 2011

I visited this facility

Epoch is a skilled nursing facility that shares a number of amenities, including a courtyard, with Boylston Place, an independent living and assisted living facility that's adjacent to it. One floor of Epoch is dedicated to dementia care; another is used primarily for rehab.

It's located in Chestnut Hill, MA, which is located in both Newton and Brookline, MA. Parking can be difficult, and it's a little distance from public transportation, but they do offer valet parking.

The rooms are average in size and set up like a typical hospital room"“-though with nicer colors, furniture, and wall coverings. They're mostly semi-private and all have a private bathroom.

One of the nice things about having Boylston Place adjacent to it is that the rehab. Staff can follow patients back to assisted living for outpatient or follow-up care. They also have programs for dementia patients off the nursing floor. Another program offered is near the nursing floor and is a comforting setting for end-stage dementia patients. It's a quiet space that's quite peaceful, with lowered lights. They play soft music, and make sure patients are hydrated and comfortable. There's a good ratio of caregivers to patients.

The food is basic and rather institutional. The activities are geared to function level, with separate activities for separate groups, including bingo, films, chair exercise, flower arranging, and beading.



Tsaurj February 08, 2009

Best Facility for Rehab and Dementia Care

The Epoch Senior Health Care Center is a wonderful place because it is staffed with caring professionals who are always concerned about the safety and comfort of its residents. The nurses, care takers and service staff understand that every resident is someone's family member and loved one, and treat every resident with great respect and dignity. The facility is wonderfully designed to have everything a resident could want, including a mini-cinema that plays daily movies, and hosts bingo games. There is also a lovely gift shop and even a beauty salon. One of the great things about EPOCH is that there are no specific visiting hours. There is a receptionist until 7:30 pm (weekdays) but visitors are welcome any time, as residents are meant to feel at home rather than as guests. Dining rooms are available for families to rent for larger gatherings. These are just some of the many features this facility has to offer. Wonderful physical therapy programs for the residents, special unit for individuals with dementia, and great administrative assistance to answer all your questions. I highly recommend the Epoch Senior Healthcare if you're researching for a fitting facility with a difficult decision at hand.

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About Wingate at Chestnut Hill


Wingate at Chestnut Hill is a nursing home in Chestnut Hill, MA that provides patients with skilled nursing care as well as private or shared accommodations. Contact Wingate at Chestnut Hill for more details on housing, services, and rates.

Features of Wingate at Chestnut Hill


Technology and entertainment

  • Cable TV in resident's rooms

Health services

  • Medication Management
  • Skilled nursing
  • Physical therapy
  • 24 hour nurses: • 24-Hour Nursing Staff

Medicare

  • Health
  • Overall
  • Quality
  • Staff
  • Medicare Provider Number: 225756

Features

  • Beauty/Barber shop
  • TV room
  • Gardens/outside patio
  • Parking for residents

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens

Guest services

  • Ample parking for guests

Diet

  • Diet extra: • Three Nutritious Meals a Day Plus Snacks Planned by a Registered Dietician

Location of Wingate at Chestnut Hill


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