Reviews of Tyler's Retreat At Iron Bridge
Overview of Ratings
July 27, 2017
I visited this facility
This place is the worse, office management is rude..to many family members working here...They DNT know how to talk to the staff , anybody' to the matter...I wouldn't suggest anyone to put love ones in Tyler's..I wouldn't even put my dog here....sad...the staffing is always Short..so how can patient's get the care they need...I think they need no management."in the offices that is" it starts there...
July 15, 2017
My mother was placed in here on Tuesday--July 11. She had fallen, has two broken shoulders, a fractured wrist & cracked rib. I stayed with her until late afternoon. When dinner was brought to her she was told to feed herself--her reply was she couldn't use either arm or hand. The person stomped out of the room & sent someone else 30 minutes later. They gave her one spoonful of dinner said they didn't have time for this & left her. My brother & I stayed Wednesday to make sure we could feed her thru dinner. That evening she informed them she had to have a bowel movement & they told her they didn't have a bed pan and to go in the bed. Quite amount of time before they cleaned her. When we got there Thursday morning the same thing happened & she laid in her feces for 45 minutes! I had her discharged & moved to a facility in the West End that could provide the "skilled nursing" that she needed. I cannot rate this place because there is not a number low enough. The sad thing is the occupational therapists were wonderful. If you are putting a family member in there be very aware of nursing and care givers!!! The new facility indicated the condition she was in when she arrived was deplorable. They have gone above & beyond since Thursday to provide the care that she cannot do for herself--thank God I got her out of Tyler's!!!
April 25, 2017
I am a friend or relative of a current/past resident
Patient was put to and oxygen mask was not put on his face by worker. Family member caught the oversight and alerted the caregiver who had already left the room for the night patient was to be on oxygen all the time because of a breathing problem. This is the honest truth
November 25, 2015
I am a friend or relative of resident
Administrators are unorganized with billing and completely void of compassion.
October 30, 2013
I am a friend or relative of a resident
weekend employees failed to use lift equipment resulting in a brooken leg that had to be amputated.
Features of Tyler's Retreat At Iron Bridge
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 495401
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 90
About Tyler's Retreat At Iron Bridge
Tyler's Retreat At Iron Bridge is a nursing home in Chester, VA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Tyler's Retreat At Iron Bridge