Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
6001 WILORA LAKE ROAD, Charlotte, NC 28212
1.57
(7 reviews)
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Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
1.57
(7 reviews)
Facility
1.0
Staff
1.0
Food
1.0
Activities
2.0
Value
1.0
A Cox
1
|
December 29, 2022
My family member has a been a resident of this facility for several years. There have been several incidents where my family member's property (clothing, personal food items, money) has been lost, damaged, destroyed or even stolen. No staff or leadership takes ownership of property that isn't cared for, and my family has to buy more clothing, food, and property repeatedly. Today we found my family members family portrait out of the frame and ripped apart. This is a picture and memory that we cannot replace. It is heartbreaking and we continue to lose trust in this organization.
choconel
1
|
November 23, 2020
my mission is to have this place shut down my mom was in there all was wrong was a fractured hip . she was sent to hospital for several issues that developed while there such as bed sores , severe urine infection , dehydration, her bowels were coming through her urine , nutrition level was low . DO NOT SEND ANYONE YOU LOVE OR HATE TO THIS PLACE
Talayisa hd
1
|
January 23, 2018
It’s facility is terrible... HORRIBLE!!! I will never recommend this place my aunt is a resident here and I feel bad for her ... she is there for building her strength and knowledge and no one is helping . She’s been in her bed all day and sitting in pee for over an hour... her hall (200’s) smell like old cat pee. When asked for her to be changed the lady pushed us out into the hall and started to talk to my aunt in a very rude way which was uncomfortable! Any time we asked questioned she said no one could get information but my gr andma her sister or they didn’t know ask someone else !!! I’m very upset and I feel bad for those there ... she can barley move or talk I’m transferring her soon if I can but this place should be shut down !!! The staff are terrible and she only ate 40% today and that’s fluids like this place is terrible I wish I could rate them lower than a 1 star
Becky084465
4
|
September 14, 2016
They were OK at Wilora Lake Healthcare Center. I think my mother-in-law got pretty good care. They just had rooms that were pretty tight and were all semi-private. The location was fine; it was just right down the hill from where my father-in-law was, so that made it convenient. It needed a lot of upgrading.
G5 protection
1
|
October 15, 2015
I had a terrible experience from my short stay at wilora from the Doctors to some of the nurses with not getting the right meds to paper work being falsified for treatment that I didn't receive if I wasn't in my right state of mind and didn't have common knowledge of the healthcare and patients rights my health would have went down hill thank God that I did and had support from my family & Friends that checked on me on a daily bases I do not recommend this place to anyone but I do give Thanks to the few loving nurses and CNA's they do have if you do have a family member or friend there please keep checking on them
angeloncall
1
|
June 19, 2013
When I visited my friend in this facility, I was very disappointed and saddened to see her residing in a place that looked like a large trailer. Less than one year she requested to be transferred to another care center.
cdayton
2
|
September 4, 2011
I visited this facility while a client was staying there following a hospitalization. The purpose of her stay was short term rehab. The facility is neat, clean, and odor free. Staff seem friendly and the physical therapy staff in particular were very helpful during my client's stay. My client enjoyed a few of the scheduled activities during her visit and stated the meals were also good. I visited her twice in the dining hall and it was always neat, clean, and free from any foul odors. I would like to say that I would recommend this facility to others however, one major concern did come up during my clients stay that would keep me from doing so. She got a particularly bad pressure sore and stated that she believed it was from sitting in soiled clothing for too long. I asked the nursing staff about the sore but they were not nearly as concerned about it as I believe they should have been - and I didn't feel that it was being adequately cared for in order to foster quick healing. Ultimately my client did heal, and she did return home, but the sore was of great concern to me and because of that, I do not feel I can recommend this facility.
Health
3.0
Overall
2.0
Quality
4.0
Staff
1.0
Wilora Lake Healthcare Center is a Senior Living provider in Charlotte, North Carolina that offers residents Nursing Homes services. Contact Wilora Lake Healthcare Center for more details on services and rates.
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