Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
5151 SARDIS RD, Charlotte, NC 28270
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Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
2.94
(19 reviews)
Facility
3.2
Staff
3.0
Food
3.0
Activities
2.8
Value
2.8
Aaliyah Bessent
1
|
June 1, 2023
The employees are very rude and laugh and joke about the situation they just sit residents in small rooms and do not care for there patients as expected very unprofessional there were some lady’s there that was very nice and professional but for the most part I wouldn’t recommend that facility for any family memebers
A concerned Son
1
|
May 11, 2022
I pray for anyone thinking of using this facility for their loved ones to read this review. My mom had multiple strokes and we put her in Sardis oaks for rehab. Our initial visit before placing her was really good however once in their care her health deteriorated to the point we had to place her back in the emergency room for dehydration and other bleeding complications. She couldn’t swallow when she went to the facility but rather than implementing an IV for feeding and fluids they just left her food tray in front of her and never really tried to ensure she was eating or remaining hydrated. Additionally we would constantly have to tell the staff to change her as she would sit in her waste for hours. Finally she was suppose to receive 120 hours daily of PT/OT/ST but I never saw her actually doing any real physical therapy or swallowing test for her throat problems. I’m not really sure how this facility has maintained a 4.0 overall rating and it really needs to be re-evaluated. No loved one should be treated in this manner and my prayer is true exposure to this facility and the personnel that work here.
Stacey Parker
5
|
May 25, 2021
I can't say enough on how great the staff took care of me. I could barely stand when I arrived but the wonderful Occupational therapist and Physical therapy worked with me, patiently and now I walk distance with a cane or sometimes without. The CNA's played a major part in my success rooting me on and the food was delicious with great cooks. Two thumbs up!!👍👍
redcat912
5
|
February 13, 2019
My friend's mom was there for rehab. I visited several times and it was always clean and she seemed well taken care of. She did great in rehab and went home after a couple of weeks.
Charlotte123
2
|
November 6, 2018
My family member was living at Sardis Oaks for 8 months. She was in the long term care part of the facility. They are understaffed or the nusrses and aides don't respond when you press the help/call button. Average wait time for assistance is 30 to 45 min. A friend or relative must stay on top of the patient's care or they will be left for hours on end with minimal care. My relative was unable to feed herself at all and they repeatedly left trays of solid food on a table and left the room. They did not give her water on a regular basis - they would leave a pitcher by the bed which she was unable to pour into a cup on her own. They have activities for those that are able to participate, but for those patients that are bedridden they do not actively take care of them.
THE BUCKWELLS
4
|
October 18, 2017
My husband was recently at Sardis Oaks for a bad knee injury. He shared a room and they are small, but the care he got made up for the small room. The rehabilitation staff and facility is excellent and that was our main reason for going there. The nursing staff is caring and competent. The dietary staff helped deal with his not wanting to eat. People were in constantly to check on him, cutting up with him, and encouraging him. He was near the nurses station and sometimes it got a little louder than he would have liked. I would not hesitate to go back there, small room and all!
SpencerB
5
|
September 7, 2017
I fell and broke both bones in my lower right leg. After spending 20 days at Pineville Rehabilitation Hospital, an acute care facility, I spent 40 plus days at Sardis Oaks, a sub-acute facility. I could not be more pleased or happier with my choice of facility. The staff at Sardis Oaks is wonderful. The nurses (RNs, LPNs, NAs) were excellent and so caring. The therapists (physical and occupational) were exceptional. Everyone from the administration through the health care individuals to food service and custodial could not have done a better job for me. I live alone and Sardis Oaks prepared me to come home and again do things for myself. I sincerely feel that the professionals at Sardis Oaks are more like family and close friends than simply people that I met at a health care facility. I simply can't recommend Sardis Oaks enough.
lido
1
|
June 5, 2017
when to see a friend 2 weeks ago, she was in a very small room with another woman. she was In the room where she could hardly move or get up to go to the Bathroom!! she had troubles with money so i think that why the people/ nurses did not help her more!! they took her outside in her wheelchair and left her when she had an issue and had to get back inside, and did nothing! this place needs to get help and be a whole overhaul!!! I am so very mad and writing this for her also, worst place ever
Health
3.0
Overall
3.0
Quality
3.0
Staff
4.0
Sardis Oaks is a Senior Living provider in Charlotte, North Carolina that offers residents Nursing Homes services. Contact Sardis Oaks for more details on services and rates.
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