If you love your loved one, don't have them rehab at Peak! My Mom was in the hospital for four days with a broken bone and I was given a list of places she could go to to receive approximately 2 weeks of care and physical therapy. I researched every place within a 10 mile radius of me and Peak seemed to be well rated. I spoke with the nurse liaison because I wanted to make sure Mom would have help with everything like getting dressed, going to the bathroom, showers, etc..I was told by her and by the Peak staff (once we got there) that she would definitely be cared for round the clock. WRONG!! I was there everyday and I never saw one CNA in her room. She had to do everything herself; she could have done that at home! While she was there, she only received 2 showers, one by a disgruntled employee and one by a man. She's a modest, elderly woman who didn't need a big man coming into her room, saying “take off your clothes”. And I had to stay on them to even get those showers both of which were not comfortable. None of the staff communicated with each other; the left hand didn't know what the right hand was doing. The meals were terrible. The PA system was loud and ongoing and made you feel like you were in a Costco store, definitely not a restful or peaceful environment for a healing patient. When I complained that you could hear the PA system in the room with the door closed, I was told they were to only use the system for emergencies. However, they were paging people all day on it. There was no daily plan; the PT would come in whenever to take my Mom to therapy. An older person who is injured needs to feel like they have some control but as much as I asked, no one would give us a daily plan/schedule. And NOTHING happens on the weekends so I knew Mom would only last one weekend there; I discharged her after 9 days instead of 14. She was losing weight and was becoming depressed. My Mom hates the hospital but she kept reiterating how nice the people were in the hospital (and they truly were very kind). I knew that if she was speaking highly of the hospital, it was time to break her out of Peak. I can't tell you how disappointing this experience was; I hurt for the people still there and that are being ignored.