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Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
Pelican Health at Charlotte
2616 E 5th St, Charlotte, NC 28204
4
(4 reviews)
Offers Nursing Homes
Photos of Pelican Health at Charlotte
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Reviews of Pelican Health at Charlotte in Charlotte, North Carolina
4
(4 reviews)
Facility
4.0
Staff
3.7
Food
4.0
Value
1.0
Steve
2
|
June 24, 2022
I am/was a resident of this facility
My experience with Pelican Health at Charlotte is not as well as I would like it to be. The staff here is not as punctual as I think they should be. They appear overworked, though I don't see that many patients here they're going to be overworked. The nursing staff is not as attentive as they should be though they'll get to you if you complain. They try to keep the facility as clean as possible. I thought they were getting a social worker to help me find a place so I can get out of here, but I haven't heard anything in about two months from anyone. My room is pretty cramped. I was in a room by myself for a while, but now, I'm sharing a room, so it's not as spacious as it was before. I have an electric wheelchair and I'm barely able to get in and out of my bed. Maintenance is very slow. It will get done, but it takes a while. You have to mention things about four or five times before it may get done. The food is edible. They put you on a diet though I never really used that diet before I got into rehab. I think they put me on a renal diet because I do go to dialysis but I can eat better than what they provide. It's been the same thing every day.
ggirl65
5
|
January 30, 2019
I visited this facility
best staff ever!
Provider Response
Thank you so much for your review!
Annie Thomas
5
|
January 26, 2019
I visited this facility
Nice clean facility
lbsmith
4
|
March 12, 2014
Other
Great therapy department. Very personable staff. Facility helped me very much when it was time for discharge, setting up home health and making sure my mom had all of her equipment.
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Services and Amenities of Pelican Health at Charlotte in Charlotte, North Carolina
Costs
- All Inclusive Rent
Room and housing options
- Companion Suites: We do offer companion suites.
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Medicare
Health
2.0
Overall
2.0
Quality
3.0
Staff
2.0
Medicare Provider Number: 345201
Ownership Type: For profit - Corporation
Rating Date: 9/1/2023
About Pelican Health at Charlotte in Charlotte, North Carolina
Complete Care at Charlotte is a Skilled Nursing facility, which strives to provide the most excellent care matched with heartfelt compassion. It is our mission to let our residents enjoy their stay while providing them with high-quality care and rehabilitation services.
Utilizing a comfortable, home-like one-story building equipped with a dedicated short-term rehabilitation hall and private rooms with TVs and phones, our residents enjoy their privacy as well as the love and support of their loved ones. They also savor great food, served restaurant-style during breakfast and lunch, where they can choose what they want to eat from our menu of delicious and nutritious meals.
Here at Complete Care at Charlotte, we dedicate ourselves to helping our residents create a comfortable lifestyle surrounded by the warmth and compassion of a real family and the feel of a real home. Furthermore, our open-door policy allows friends and family to visit their loved ones at any time, which also augments the healing process for our residents.
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