Castle Rock Care Center

4001 HOME STREET, Castle Rock, CO, 80104
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6 reviews

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Reviews of Castle Rock Care Center


based on 6 Reviews

JoAnn B September 01, 2011

I visited this facility

I don't know how they pulled off a good Medicare rating. You will not be told the truth about the fees and how they work with Medicaid. Step Grandfather was there 5 months and received ONE invoice a couple weeks before he died. Two days before he died they said they were going to evict him. A 94 year old WWII Veteran with dementia and no family able to care for him. The day of the funeral the director DEMANDED we come in the meet with him. A problem with Medicaid approval created a balance that we were not aware of because there was no communication. The director of Castle Rock Care Center is now harassing STEP family with numerous threatening phone calls. They put a lien on property which is fine and they will get their $4k (not even 1 month's "rent"). Threatening calls continue after lien that they will call the police and a list of other agencies. Fine, funds were never misappropriated and we were not told of the correct fee or billed and the cash is gone. They were paid over $15,000 private pay plus Medicaid payments. Latest threat letter included detail for another resident which is a violation of patient confidentiality. The administration of this facility is incompetent and ruthless. Go elsewhere!


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About Castle Rock Care Center


Castle Rock Care Center is a nursing home in Castle Rock, CO that provides patients with skilled nursing care as well as private or shared accommodations. Contact Castle Rock Care Center for more details on housing, services, and rates.

Features of Castle Rock Care Center


Medicare

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  • Quality
  • Staff
  • Medicare Provider Number: 065285

Location of Castle Rock Care Center


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