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Claremont Nursing and Rehabilitation Center

1000 Claremont Road, Carlisle, PA 17013

(800) 558-0653 (Call a Family Advisor)

2.93

(15 reviews)

Offers Memory Care and Nursing Homes

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Reviews of Claremont Nursing and Rehabilitation Center in Carlisle, Pennsylvania

2.93

(15 reviews)

  • Facility

    2.8

  • Staff

    2.8

  • Food

    2.7

  • Activities

    2.5

  • Value

    2.5

Blue28

1

February 4, 2024

I am a friend or relative of a current/past resident

Neglectful rehab environment. Cold meals served because the food sits on trays in unheated boxes in the hallways for 1 1/2 hours before being distributed. Medications NOT administered (including insulin)!! Call lights unanswered for 2 3/4 hours for a patient in need. Nursing team walk in, turn off the call light, and walk out without assisting patient in distress. Lazy, unmotivated, mean, smart-mouthed nurses and assistants are utterly disorganized and careless--there is no manager or leadership present. There is no sense of professional medical care in the rehab facility. There is no teamwork. ABSOLUTELY NASTY FACILITY. The most actively disengaged nursing team I have ever encountered-I have never seen such dysfunction and deliberate carelessness before. Just the absolute worst employees who have no business being in medical care.

Nikki

2

January 10, 2024

I am a friend or relative of a current/past resident

My grandmother has been at this facility for a year in the Dementia unit and the quality of care is abhorrent. The majority of my visits, the place is filthy. I witnessed gnats flying around unattended food trays on the cart waiting to be passed out. One visit I was surprised to find her with nearly all of her faced severely bruised. She said that she fell and wanted an x-ray and the facility refused to have her examined; it seems they avoid any extra cost with patients. She constantly has her person items stolen including her reading glasses. The last time this happened, it took me 5 months of constant calls to get them to provide her with another pair. During my visit this December, she and her roommate were screaming at each other and threatening violence; not ONE nurse checked on them. When I asked if she could be moved to another room, the staff told me that no one listens to their recommendations. I tried to have her relocated but was unsuccessful. Please do not put your loved ones in this facility.

rrdd28nmbr1

5

November 12, 2023

I am a friend or relative of a current/past resident

I can't say enough wonderful things about Claremont. My dad was in there for his final journey and the support, patience, understanding and compassion that was shown by the staff was amazing. The staff handled the stressor of their shifts very well and never once got annoyed with us or anyone else. The Facility was clean and secure. I love how the staff cared for each resident as they were family. My 11 year old daughter was so thankful for them she made the nurses bracelets so say thank you for their kindness.

nightsvail

1

August 15, 2023

I am a friend or relative of a current/past resident

Rooms are average. Staff is lazy. Activities for the residents to enjoy? How about NONE except for bingo every other week. My special other has some physical therapy but does not get to use it much because when she goes to excersize her legs they tell her to get back into bed. Food is served half cold and is not very palatable. Don't send your loved one to live there. Since sold by the county, it has gone way down hill. I will be looking elsewhere to move my loved one. Hopefully before she dies here.

Peg -leg patient

2

June 25, 2023

I am/was a resident of this facility

I am a current resident in the Transitions unit. I have been treated horribly and their middle name is screw up, Everyone here constantly drops the ball at every turn. The facility itself is clean, the food is wretched and some personnel are very good,others are not. Too much agency help and not enough permanent employees. They have been reported to the health dept. and continue to ignore their directives. It was previously run by the county and has gone downhill since becoming a private concern. Cheap is the word. Thankfully I am able to advocate for myself but there have been at least 6 medical mixups in my meds that could have been harmful both to myself and others. Very short staffed and lacking in communication. I can't wait to get out in a few days.

NotStayingHere

1

June 25, 2023

I am a friend or relative of a current/past resident

People moaning for days with fevers and no one is allowed to call 911. My friend telling you that you administer the wrong dosage of a med and gets told that the doctor changed it. The next nurse says no the doctor did not change it. 2 hours to get a bed pan. Sauerkraut or collards every damn day. What a freaking warehouse. Oh, then there are the mice.

Tasha Lynn

5

March 16, 2023

I am a friend or relative of a current/past resident

My father in law was a resident here and loved the staff. Seeing such wonderful relationships develop was amazing. I’m beyond thankful for the many laughs he was able to share with his nurses and aides.

Madandhurt

1

November 7, 2022

I am a friend or relative of a current/past resident

My grandmother was there a little over a month before being rushed to hospital with blood sugar less than 36, bedsores, kidney failure dur to untreated UTI, negelect, dehydration and malnutrition. Memory care that another member was at is basically letting them lay in bed.

CG3212

1

July 6, 2022

I am a friend or relative of a current/past resident

Since the "turn over" of management, this place has gone down hill. My father currently resides there. The mentality and attitude that is presented is that my father is going to die soon. He has fallen repeatedly; No guard rails put up, bed lowered, wrist band indicating he is a fall risk. His call button has even been found on the floor. Today my sister, who is his POA, came in to visit my father who in turn had crusted food all over his beard, his gown and his nasal cannula. He has bed sores from not being moved. He is barely awakened to eat food. He is a human being not just there to die. He still has his wrist band from the hospital he was at which was over a week ago. When my sister asks to speak to the head nurse to get answers about physical therapy and updates on his medical status, the staff just says they do not have the contact information for the head nurse. That is BS first of all because if the whole unit that the nurse is in charge of was shooting to hell, the head nurse would be the first person they call. The staff that are there look at my sister blankly and do no answer her when she makes a comment about his general appearance (which is poor as he is constantly in a soiled gown, not even his clothes) care of We will be reporting them to The Department of Aging. This is completely unacceptable.

Antoinette

4

July 9, 2021

I am a friend or relative of a current/past resident

My father is staying at Claremont Nursing & Rehabilitation Center, and so far everything is really good. He's receiving really good care, and he enjoys the staff and the other residents. They are extremely caring in the memory care unit. They treat him like their own loved one, and are very knowledgeable on everything. Unfortunately, I have not been able to see his room yet because someone had tested positive for COVID, but from what I know when we did the initial tour, it was a nice-sized room. He does have another person in the room with him, and it is very spacious. We were allowed to take some of his furniture down, so the surroundings are familiar to him. The nurses said that he is eating and he likes what they offer. The layout is really nice with two courtyards in the center so they can be outside. Then, in the memory care, it is just like a squared shape, but it allows for them to do a lot of walking around. It's also a safe and secure area. There are other parts in the facility where there's a chapel that he can go to, and activity rooms. The amount of residents they have is not overwhelming. I don't know offhand the total number, but it is not a huge facility in the memory care portion. I just think overall, it's a very welcoming atmosphere. It is an older facility, but they have maintained it very well. They do quite a bit with them to try to keep them active and participating, and they base it on each individual. Right now, they're still trying to determine the best activities for my father.

Lona

4

March 6, 2021

I visited this facility

Claremont Nursing & Rehabilitation Center seemed to be a very well set up community. They also have a very good program for the Alzheimer's patients and their staff was very friendly. We visited the separate area where the Alzheimer's patients and Dementia patients were. They had their own medical and nurses there and the rooms were very large, very clean, and very well-organized. The activity room was great and they have lots of activities going on. They do puzzles, games, and things like that pertaining to what people were capable of doing. It had a private feeling to it too like it wasn't crowded at all and seemed like all the residents there were very calm.

NP

3

July 14, 2020

I am a friend or relative of a current/past resident

My mother was at Transitions at Claremont Rehab and then Claremont Nursing Home for a little bit. The rehab section was much better than the nursing home side, newer, and more updated. The aides and the physical therapists were nice, and the nurses were okay. The nursing home side was a little dated, and she didn't care for the food. She also had problems with making phone calls. They had all kinds of services. They had schedules for entertainment, lots of activities, occupational therapy, physical therapy, speech therapy, and social workers. The food wasn't too bad, but it was too much for her.

Kathleen

5

June 30, 2018

I am a friend or relative of a current/past resident

My mother stayed here for several weeks for rehab. The place was very clean and had very good staff. The service was excellent, provided very good care, and professional. The food was amazing and had options, like if they're not particularly hungry for what's being served, they can order something else. Their dining area was very tastefully done.

Lisa202434

4

April 11, 2017

I am a friend or relative of a current/past resident

My father was here and the rooms were nice but could have been bigger since it was a little difficult with two guys in a room that both needed wheelchairs and walkers. If they had visitors, it was a little tight but not bad. I didn’t eat the food, but he seemed to enjoy it. I thought the caregivers were nice and really good. They had a therapy room, a dining room, and a lounge with couches and chairs. They painted little wooden birdhouses. There was an activity room with a big-screen TV to watch movies.

Grandmaj

5

August 9, 2012

I am a friend or relative of a resident

this nursing home provides care and nutrition as if it was home They try to make the residents feel at home.Meals are served on china,with linen napkins,glasses,and real silverware. Residents are cared for and looked after with the most trusting people. Each Department is good at what they do.

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Services and Amenities of Claremont Nursing and Rehabilitation Center in Carlisle, Pennsylvania

General

  • Resident Capacity: 290

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    2.0

  • Staff

    1.0

Medicare Provider Number: 395660
    Ownership Type: Government - County
    Rating Date: 9/1/2023

About Claremont Nursing and Rehabilitation Center in Carlisle, Pennsylvania

Claremont Nursing and Rehabilitation Center is a Senior Living provider in Carlisle, Pennsylvania that offers residents Memory Care and Nursing Homes services. Contact Claremont Nursing and Rehabilitation Center for more details on services and rates.

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