Complete Care at Burlington Woods
115 Sunset Rd, Burlington, NJ 08016
2.43
(16 reviews)
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Reviews of Complete Care at Burlington Woods in Burlington, New Jersey
2.43
(16 reviews)
Facility
3.2
Staff
3.5
Food
3.0
Activities
2.8
Value
2.7
love2024
1
|
January 20, 2024
my mom was just discharge from here and i can say is the day time staff was so nice never had a problem with them but the night time staff was the worst always messing up my mom meds and not treating her right and some of them got smart with me
CathiT
4
|
January 6, 2023
I was recently discharged from this facility. As a patient, I would say that the care and treatment I received for the four weeks I was there was exceptional! As with any company, there were a few staff members who needed attitude adjustments, but, overall I found the staff to be caring and helpful. The physical and occupational therapists are outstanding! I found the staff, as a whole, willing to listen to my concerns and address them in a timely manner. I would definitely recommend this facility for rehabilitation!
Tim Rogers
5
|
November 29, 2022
I have been here almost 2 weeks and for the most part I have truly been taken care of. I find the nursing staff and the aides attentive, helpful, competent and inn general a pleasure to interact with. I find that what comes around goes around and my having a sense of humor amidst the pain of recovery process has gone a long way in establishing positive connections with the staff. I also have found that expressing gratitude to the staff (for all their ongoing attempts to make you more comfortable) is deeply appreciated. Occupational Therapy and Physical have been outstanding! I have had many joint replacements over the past 13 years and the treatments I have received here is number one on my list of rehab facilities. While the whole surgery and recovery process has been very stressful, I know my healing process has been totally supported by the facility and for that, I am deeply grateful.
Bella stine
5
|
November 24, 2022
What a nice place! From the newly done renovations to the pleasant staff and care! So glad we chose Burlington Woods!
Andy123
5
|
November 23, 2022
Came for a visit. Staff were extremely kind and facility was super clean!
M A E D S
1
|
July 25, 2022
My mother had a stroke and was being discharged to rehab. My sister and I toured the facility with an administrator who looked us in the eye and lied to us about policy. We were interested in open door and she assured us it was but it wasn’t. Our mom was walking with assistance when we got there and 6 days later when we got her out of there she could barely stand. Every nurse or CNA that came in the room said they were from an agency and couldn’t answer any questions about anything. They can’t keep staff so they contract out to an agency and you don’t have continuity because of it. More times than not they started every conversation with “by law, we are required or “by law we can’t”. It makes you wonder how many times they have been sued that they feel it necessary to cite the law in every conversation. Most of the people coming in to care for her had no idea why she was there or what her limitations were. She was completely paralyzed on her right side and couldn’t swallow regular liquids. Pills were to be given in applesauce yet daily we had to tell them or they wouldn’t have known because they don’t read the chart before coming into the room. There was never a warm meal and honestly my 3 year old granddaughter eats more at a sitting than they feed their residents. We even had CNAs refuse to help us get her on the commode because of a “bad back” so they couldn’t lift. This place is a nightmare, the Monday to Friday nurse manager spent more time smoking in the courtyard than nursing. Meanwhile the patients are neglected by uncaring and unfeeling staff. The day we transferred mom out the owners were there putting in diffuser machines trying to cover the overwhelming smell of urine that permeates each wing.
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Services and Amenities of Complete Care at Burlington Woods in Burlington, New Jersey
Room and housing options
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
3.0
About Complete Care at Burlington Woods in Burlington, New Jersey
Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.
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