Reviews of Brandon Health And Rehabilitation Center
Laureen778483 May 08, 2017
I am a friend or relative of a current/past resident
You can ring the bell at Brandon Health and Rehabilitation Center, and it’s 30 to 40 minutes or maybe an hour before somebody comes and sees you. If mom needed something fixed or adjusted or her pillow fluffed, they’ll say they’ll be back, but it might be 3 hours later before they can come back. Their rehab facility is excellent, and the people there are great. They really care about their patients. I would definitely take her back to Brandon Health and Rehab again if she needed complete rehab because I do love their people there for the rehab part. Even a lot of the nurses were good, and their staff was good. However, 50% of their CNAs were lousy. They could care less about the patient. The other 50% cared. I told the CNAs that if they didn’t like their jobs, that they needed to go find another place of employment because that was what they were there for was to help the patients. They don’t change their bed linens every so often. My mom was there for 20 days but had only 2 baths. I kept telling the CNAs that she needed to be bathed and her hair needed to be washed. Her last bath was the day before we left, and a nurse ended up having to give it to her because the CNAs were passing the buck. They would sponge her sometimes in the bed, but that, to me, is not a bath. She has a shower right there in her room that they can just roll her right into. It’s not like they had to lift her or pick her up. She has a catheter and she needs to be kept clean down below. I was very disappointed in the CNAs. Their office staff was very good and very kind, but after her 20th day there, they made a big booboo. First, they told us that she was completely covered by her insurance, and now they tell us that we went 2 or 3 days too quick. She’s not covered, and we owe them $3000 and some dollars. That’s poor financial accounting ability there.
About Brandon Health And Rehabilitation Center
Brandon Health And Rehabilitation Center is a nursing home in Brandon, FL that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Brandon Health And Rehabilitation Center
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 105951
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 120
Location of Brandon Health And Rehabilitation Center
Get full access to reviews, cost information, and amenities