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Manorcare Health Services Boynton Beach
3001 South Congress Avenue, Boynton Beach, FL 33426
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$2,829
Reviews of Manorcare Health Services Boynton Beach in Boynton Beach, Florida
2.57
(21 reviews)
Facility
3.6
Staff
3.4
Food
2.8
Activities
2.4
Value
2.8
MarilynEA
5
|
July 6, 2022
This facility is remarkable. My 91 year old Mother was there for almost a month and they treated her like the queen she is. The staff was friendly and very attentive to her. They were even respectful and patient with me. Every time I visited my Mother (Everyday) they greeted me with a smile and warm welcome. They often came in her room to check on her. They assisted her with what ever she needed. They answered questions and when they didn't have the answer, they went and found the answer. They walked us through this journey hand in hand and I will always be grateful for this house of refuge. THANK YOU MANOR CARE FOR YOUR PROFESSIONALISM AND GENUINE CARE AND CONCERN. BLESSINGS
Provider Response
Bearded
1
|
October 14, 2021
They are understaffed and the people they have do not communicate either with the patients or their families. That's part of a State mandate for care. My mom has described the staff as uncaring. Our interactions with Ginger have been awful. The woman needs to go into another industry. My mom caught Covid there. She was vaccinated thank goodness. But it had to have come from staff since she was in a private room with no access to other patients or their families. We live out of state so we did not visit. The staff should be heavily masked regardless of whether they are vaccinated.
Provider Response
deathsentence
1
|
November 9, 2020
If you care about your loved one or their dignity, do not send them to Manor Care. I did not choose this place, but was advised to send him here because of his need for dialysis. BIG MISTAKE. Placed in diapers when not necessary. Room door had to be closed, for no apparent reason. He felt like a prisoner. Food was beyond eatable. Body saws were noticed when he came in, but in four days nothing was done about them. PT was practically nil. When EMT placed him in the antique bed, part of the bed fell off. It was a wooden bed from the year of the flood. The most serious offense was when his vital signs were very low and nothing was done about them. At this point I wanted him out of there and the best way to it , was by placing him back in the hospital. Never thought I would say i am happy my husband is in the hospital.
Provider Response
dale sil.
5
|
May 8, 2020
My 99yo dad has been a long term resident here for years. The diligent and caring nursing staff on the 2nd floor, now under the supervision of Supervisor Domita, has in effect kept him alive for years. He is now on the first floor and the care under Supervisor Richard is likewise excellent and prolonging his life. The nursing staff is always helpful and willing to provide updates. Also Patient Care Coordinator Julia also goes the extra mile and is a gem. I highly recommend this facility.
Provider Response
Dissapointed_is_putting_it_lightly
1
|
March 16, 2020
If I could submit less than 1 star I would. I am absolutely appalled at the way this facility treated my father during his 6-day stay. The actual staff we came in to contact with were all very friendly and at first we felt pretty good about being there. My father began having issues keeping any food down as well as swallowing in general so he couldn’t take in fluids. My father progressively became severely dehydrated and the facility wasn’t doing anything to change this. I had to call because the facility was closed to outside visitors and hound the staff to contact the assigned physical in order to pass along the challenges my father was facing. I did work with Lloyd who was the Supervisor and did assist me in getting in contact with the physician. My father was finally re-admitted to the hospital via the Emergency Room. He had severe dehydration and his kidneys were shutting down. He’s now in the ICU and we will be reaching out to whoever’s in charge of running this Circus that is the Manor Care facility in Boynton Beach. The severe lack of attention by the 3rd string nursing staff is so disappointing and my father should have never reached this point. In calling as many times as I did the phone would simply rings for minutes as a time. During one call I hung up after 8 minutes of the phone ringing. Really? Is the staff out to lunch? I would call and get transferred only to be hung up on. It was so frustrating to deal with this facility when they are in charge of the care of our loved ones. Please heed the warning and really research the facility you place your loved ones with. If you have an option of somewhere besides this location I highly recommend it. Hard to believe anywhere else could be worse.
Provider Response
appreciation46
5
|
January 4, 2020
The place is very caring and staff treat patient like family .. Also the facility have a free certified Nurse Assistant program.. and they give you a job after the school.. great opportunity
Provider Response
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Services and Amenities of Manorcare Health Services Boynton Beach in Boynton Beach, Florida
General
- Resident Capacity: 180
Medicare
Health
3.0
Overall
3.0
Quality
5.0
Staff
1.0
About Manorcare Health Services Boynton Beach in Boynton Beach, Florida
Manorcare Health Services Boynton Beach is a Senior Living provider in Boynton Beach, Florida that offers residents Nursing Homes services. Contact Manorcare Health Services Boynton Beach for more details on services and rates.
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