Reviews of Manorcare Health Services - Boulder
manorcareistheworst February 16, 2015
I am a friend or relative of resident
This is THE WORST care facility ever. They do not deserve the one-star rating I gave them; minus 5 stars would be a more appropriate rating. They advertise as a rehab-equipped nursing facility, so I brought my father here for short-term rehab after a surgery.
They did not have the previously-arranged private room ready for him and tried to put him in a room with an elderly nursing home patient (my dad is young and had requested a private room). The room they finally got him into had a non-working nurse call light (which was inoperable for over 24 hours), a non-working television (we had to bring him one). The night nurse did not check in with him while his call light was broken (even though she knew it was broken) so he did not get his pain meds for hours, until I arrived.
When the call light did get fixed, we timed how long it took for the nurses to answer the call and then for them to bring the requested meds. From the time he pressed the call light, it took the nurse 20 minutes to come to the room, and then an additional 35 minutes to bring the requested medication.
Furthermore, he was provided a broken wheelchair NO toilet riser was available upon request (I had to go borrow one from a senior center). They do NOT have the necessary equipment for a facility that is supposed to specialize in rehab.
Some of nurses are lovely, caring, and capable (especially Lisa, the RN supervisor), but most of the workers here (nurses, some of the CNAs, doctors, and social services workers) are completely incompetent. The doctors are NOT available on the weekends. Most of the nurses are rude (esp Andrea the RN supervisor in the long-term care wing). Good luck trying to get discharged. We started requesting a discharge 36 hours in advance of even being considered.
They are SUPER disorganized. I was not the only person with a complaint during my father's short stay; there were many people at the nurses station constantly with complaints and grievances. Phone calls and patients requests are ignored and
Very, very unfortunate given that they are a "care" facility. Save yourself a huge headache and do not send your loved ones here. There are much better equipped care/rehab/nursing facilities in the Denver Metro area.
David101556650 November 12, 2014
I visited this facility
We went to Manorcare Health Services for a visit, and it is a really nice facility. Everybody that I talked seemed to be quite happy. They have a lot of activities for their residents. We were not able to eat there, but they showed us the menu, and it looked good. With their rooms, they have two people in a room as well as a private room.
Joyce Wright12 July 26, 2011
I am a friend or relative of a resident
I have a father in Manor Care and in the alziemers area, We visited a lot and have always find the facility to be in exelent condition,If we have a question they always seem to know the answer or will look into it,He is getting the best care, The nurses are patient with the people and always seem to be busy on taking care of the people that are in there, We have seen a guy play the piano for them, , the nurses are exelent nurses and kudos to them all, They have heart and love for the people in this area.
About Manorcare Health Services - Boulder
Manorcare Health Services - Boulder is a nursing home in Boulder, CO that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Manorcare Health Services - Boulder
- Medicare Provider Number 065267
Location of Manorcare Health Services - Boulder
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