Elevate Care Menorah House
9945 N Central Park, Boca Raton, FL 33428
(833) 656-1874
Verified Partner
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Reviews of Elevate Care Menorah House in Boca Raton, Florida
2.94
(19 reviews)
Facility
3.3
Staff
3.4
Food
3.2
Activities
4.3
Value
3.0
Larry Lowy
5
|
December 14, 2023
My brother and I would like to thank everyone at Menorah House for taking such good care of our mother. From the front desk receptionist, to the nurses and caregivers, the business office, administrators and maintenance crew, you all went above and beyond to make sure our mother was happy. We are grateful. We know how much you really did love her. Thank you all!
Vivian Rock
1
|
March 14, 2023
I pulled my dad out of there after 4-6 hours. It’s understandable they couldn’t handle him immediately as another patient coded. But after four hours, I asked them to please take his BP. It was low. So I asked are you going to give him meds. The nurse said no. He didn’t have any. I said they were called in. She said he’d have to wait till tomorrow. The pharmacy never delivered them. So I told her I’ll go to Coral Springs. Get them. She said okay. When I returned, I realized I didn’t have the 3 antibiotics he needed, new meds. So I called 911 so he wouldn’t get worse. The head nurse was nice. Said they have a box of meds. Wondered why the other nurse told me they had nothing. It was a horrifying experience. If you send a loved one there, be present. Advocate. Fight. They can’t always fight for themselves. I planned on staying the night with my dad. That’s how neglectful, uncaring and irresponsible his nurse was. The girl in all pink. Can’t rate more than that. I got him out ASAP.
Ann
1
|
March 8, 2023
My husband was at Elevate Care Menorah House. They were understaffed. The food was terrible. I had a meeting with every department head, including the administrator, because I was a very unhappy person. My husband was there for 4 days and he was supposed to be on a diabetic diet, but they had him on a heart diet. There was a very nice young man who supposedly is the person in between the resident, the facility, and the family. He pulled everybody together. The head of the nursing staff, the head of the dietitian staff, everybody. We had a meeting in my husband's room. They were so full of encouragement that everything was going to change, but nothing changed. The dietician told me she was going to the kitchen to make sure he was on that diabetic diet. But from then on, he was still on a heart diet. His sugar was running rampant out of control. They wouldn't listen to him when he tried to tell them how to control it. It was a failure.
Patricia. H
5
|
September 25, 2022
I was a resident here at menorah house. The staff is very friendly and accommodating. Avi was my go to guy, Very friendly and helpful! Definitely would recommend!
Adam Richter
5
|
September 8, 2022
My wife was brought to the facility due to a broken hip. I found Menorah House, which I've never heard of before. The moment I stepped in the facility, I was greeted by everyone. Avi from guest relations was very friendly and welcoming. I would recommend this place to anybody. Very clean, friendly, and compassionate! All in all, a total home run!
Paula
4
|
August 20, 2022
Having my dad in Elevate Care Menorah House has been all right. The staff is nice and friendly. It's clean and there are plenty of employees. The only issue I've had so far is when my dad was transferred to the hospital right after he got there, they misplaced his glasses, and they still have not located them yet. Also the facility looks like a hospital and it's a little hard to find parking sometimes as there's not very much parking, but everything else looks good. It has activities and the outside was nice. It's all manicured.
Provider Response
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Services and Amenities of Elevate Care Menorah House in Boca Raton, Florida
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
Cleaning services
- Laundry For Clothing
Medicare
Health
3.0
Overall
3.0
Quality
3.0
Staff
3.0
About Elevate Care Menorah House in Boca Raton, Florida
Why Choose Elevate Care Elevate Care is committed to delivering personalized, professional home like environment, to accommodate your short and long term post-acute care. We offer a wide range of services to best offer our patients the highest quality care possible. Our exceptional staff will have you feeling better in no time.
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