Reviews of Riverbend Nursing & Rehab Center
cbneeb May 25, 2016
I am a friend or relative of resident
I have not found a better place for my family member, however this facility needs to improve in many areas. Yes, it is extremely clean and for the most part employees are friendly, The staff seems to interact with the residences often, They call their residences by name immediately after arriving there. the food seems to be nutritious and good tasting, as most of the residents in my family member's pod, eat most if not all of their food. There are activities, however not much of a variety and not of interest to many residences. Which there was some sort of physical activities, such as chair exercises or other activities where the residences activity interact with each other. My main concerns are not having phone calls returned and daily hygienic care. Often I've called to speak to management and have to repeatedly call again and again in order to speak to whom I need to discuss an issue. Yes, only, a few times my calls were returned in a timely manner, but seldom. Once my family member missed an appointment because the facility failed to send him to the appointment. This only happened once, many other times appointment times were kept due to arrival time being before the appointment time. Lately, when visiting my family member his eyes were crusty. Often I asked the nurse to look at them. She did and often said she would put a request in for the doctor to look at it. Week after week the same thing happened along with his ears being full of wax. Each week I would clean my brother's face and ears. I wonder what happens on the days I'm not there.
Paula30 July 30, 2014
I am a friend or relative of a resident
Mom is at Riverbend Nursing and Rehab Center for two months now and we've been very happy with it. The facility is very clean and they have a lot of activities. The staff are awesome and I can call them at any time. They always respond and they always take care of her. They go right in her room if she is having an issue and I am very happy with it.
About Riverbend Nursing & Rehab Center
Riverbend Nursing & Rehab Center is a nursing home in Belle Chasse, LA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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