Reviews of Beachwood Pointe Care Center
Unhappy with Beachwood Pointe October 29, 2016
I am a friend or relative of a current/past resident
My relative was dying when we put her in in beachwood Pointe for hospice, under the care of Beachwood Pointe from the first day she was left in urine, she was a feed assist, that was almost like pulling teeth so I stayed there for the duration of her stay because they forgot (I mean didn't) to feed her change her move her toilet her or just check her even while I was there I was afraid of what might happen to her on their watch If it was not for the lovely staff of Bella care she would have been a bad case of neglect. There were a couple of stnas' that helped with my mom because they knew what was going on and I appreciate them. There is one RN that was very helpful she assisted me when my relative passed, anyway at the end of the day Beachwood Point has no rating for me to put. they were a bad nightmare from the first day so without other options a lot of prayers got us through. If your loved was is in need of real care I don't recommend this place I hated it! I did a walk though and didn't smell a thing the residents were moving about as if things were just fine they were not in my opinion they too were treated like my loved one not very well I would have taken a smell over neglect (my opinion) any day.
msbeachwood September 11, 2011
I am a friend or relative of a resident
Overall, the facility was average. My grandmother lived there for three years and we visited her each Saturday. In my opinion, some parts of the nursing home were better than average and some were less than average. For example, my grandmother was fastidious with her hair. Each morning she would walk down to the nurses' station and the nurses would not only help her brush her hair, but sytle her hair the way she wanted it to be styled. (My grandmother had long hair to her waist). I view this particular action by the staff to be something done above and beyond the call of duty. This personal touch meant a great deal to the comfort of my grandmother. For an instance of something that I think shows the center performing at less than average was their laundry center. Each visit my family did always began with going down to the laundry facility and finding the missing garments of my grandmother. All her clothes were labeled, bundled, yet things were always missing. Not stolen, just misplaced. I know when you're dealing with people with many health issues, clothing is not a main concern, but often times, we'd never find the item - so we'd have to go out and buy more clothes for my grandmother. In terms of the facility, it was clean, but it always had a smell of urine. Again, I realize the work load, but I would sometimes see a patient who was in a chair in a rec room, sitting for 5-10 minutes in a pool of urine. The staff would always clean them up and attend to them - not complaining of the time or lack of doing work - but I felt that the cleaning up process could have been better. And if the cleaning up process was better, it would smell less of urine. My grandmother was in another facility, which was about the same. I give the staff a great deal of credit for their work, but I believe some administrative decisions could be better and ultimately make the facility more comfortable. Thank you.
About Beachwood Pointe Care Center
Beachwood Pointe Care Center is a nursing home in Beachwood, OH that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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