Reviews of Beachwood Pointe Care Center
July 06, 2017
I am/was a resident of this facility
The worst experience of my life. Sent there for skilled nursing care after I fractured my leg. No vitals, medical care was given. I was told they needed to confirm med list with doctor and would take well over 4 hours. Basically the paramedic that transported me helped me in bed. The nurse put a pillow case on a pillow, thew it under my leg and left. Didn't ask if I needed the rest room or water, didn't even cover me. I had to buzz to get an STNA who pulled up the overs. I sat there for almost 3 hours, asked to speak to someone in charge and was told the head nurse can call me. When I asked to leave, the nurse with the attitude said you can call 911. It wasn't till the paramedics pulled in that she decided to check my vitals, after I signed AMA paperwork. I guess they didn't want another law suit. I'm on immunosupprecent meds that I wouldn't be getting until several hours when they were due. I'm not willing to lose a kidney over this place. It scares me for people who are there and not able to advocate for themselves. This place needs to be investigated.
October 29, 2016
I am a friend or relative of a current/past resident
My relative was dying when we put her in in beachwood Pointe for hospice, under the care of Beachwood Pointe from the first day she was left in urine, she was a feed assist, that was almost like pulling teeth so I stayed there for the duration of her stay because they forgot (I mean didn't) to feed her change her move her toilet her or just check her even while I was there I was afraid of what might happen to her on their watch If it was not for the lovely staff of Bella care she would have been a bad case of neglect. There were a couple of stnas' that helped with my mom because they knew what was going on and I appreciate them. There is one RN that was very helpful she assisted me when my relative passed, anyway at the end of the day Beachwood Point has no rating for me to put. they were a bad nightmare from the first day so without other options a lot of prayers got us through. If your loved was is in need of real care I don't recommend this place I hated it! I did a walk though and didn't smell a thing the residents were moving about as if things were just fine they were not in my opinion they too were treated like my loved one not very well I would have taken a smell over neglect (my opinion) any day.
September 10, 2011
I am a friend or relative of a resident
Overall, the facility was average. My grandmother lived there for three years and we visited her each Saturday. In my opinion, some parts of the nursing home were better than average and some were less than average. For example, my grandmother was fastidious with her hair. Each morning she would walk down to the nurses' station and the nurses would not only help her brush her hair, but sytle her hair the way she wanted it to be styled. (My grandmother had long hair to her waist). I view this particular action by the staff to be something done above and beyond the call of duty. This personal touch meant a great deal to the comfort of my grandmother. For an instance of something that I think shows the center performing at less than average was their laundry center. Each visit my family did always began with going down to the laundry facility and finding the missing garments of my grandmother. All her clothes were labeled, bundled, yet things were always missing. Not stolen, just misplaced. I know when you're dealing with people with many health issues, clothing is not a main concern, but often times, we'd never find the item - so we'd have to go out and buy more clothes for my grandmother. In terms of the facility, it was clean, but it always had a smell of urine. Again, I realize the work load, but I would sometimes see a patient who was in a chair in a rec room, sitting for 5-10 minutes in a pool of urine. The staff would always clean them up and attend to them - not complaining of the time or lack of doing work - but I felt that the cleaning up process could have been better. And if the cleaning up process was better, it would smell less of urine. My grandmother was in another facility, which was about the same. I give the staff a great deal of credit for their work, but I believe some administrative decisions could be better and ultimately make the facility more comfortable. Thank you.
Features of Beachwood Pointe Care Center
- Resident Capacity: 120
About Beachwood Pointe Care Center
Beachwood Pointe Care Center is a nursing home in Beachwood, OH that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Beachwood Pointe Care Center