Reviews of Berlin Health & Rehab Center
October 11, 2016
I am a friend or relative of a current/past resident
Privately held, BHRC is under new management. I have yet to see a facility that has excellent care, even publicly held. Activities people are EXTREMELY awesome, and a constant of reliable, caring, creative act. staff. Medical nursing care is efficient, but has had several staffing changes leading to inconsistent communications. LNAs are being trained ongoing, and staffing goals are being met more often recently. This is a problem everywhere, but something to be aware of here especially. Food is improving. Kitchen / serving staff are terrific, laundry is reliable, ongoing maintenance issues requiring constant attention. Cleanliness is at a new high in 2 years. If you have a family member/friend there, it is advisable to go at different times of day/week, and to make sure the business knows your person has an advocate. Set up clear communications with all services your loved one receives. Rehab people are professionals. For long term care, it is important to make sure your person doesn't get lost in the shuffle of indifference or unfamiliarity with the number of staff it takes to run a 24/7 facility. Speak to charge nurse, head of nursing, or director if you have any serious issues.
October 14, 2011
I am a friend or relative of a resident
I was impressed with this facility. I had a friend who was residing in their care. They encourage and promote the residents participation in their activities of daily living, from their choice of food to the type of activities they like to attend. .They are allowed to feel important and empowered. The dining experience was elegant, the food amazing. The activities that they provide for the residents are much more than bingo or shuffle board. My friend unfortunatley died in this facility. When his death was impending, they provided hospice services and allowed him the one on one that was needed. I would recommend this nursing facility to others.
November 24, 2009
Need to improve on nursing home health care
My mother in law has been a resident there for a few years now. We live out of state and don't get up there very often. However we do keep in touch with my sister in law who visits the home several times a week. What I hear from her about the care she receives is appalling at times. She gets urinary track infections constantly. Her skin is raw in places. Her sugar levels are not looked at correctly at times to the point where she is incoherent. It takes an act of congress to get anything done. When my sister in law tries to get her taken care of, all she gets is excuses and resistance. The aides disappear, (not all of them), the nurses give lame excuses (not all of them). And to try to get a doctor involved, OMG! It takes an act of congress to get a hold of one in a timely fashion. This is absolutely rediculous. There were times that no one would give us a name of the administrator to get a hold of. What does someone have to do to get things done. Other serious issues have happened in the past. We didn't pursue it legally because we were told things would change and took their word for it. They haven't changed.
Features of Berlin Health & Rehab Center
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 475020
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 141
About Berlin Health & Rehab Center
Berlin Health & Rehab Center is a nursing home in Barre, VT that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Berlin Health & Rehab Center