Pruitthealth- Brookhaven
3535 Ashton Woods Drive NE, Atlanta, GA 30319
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Reviews of Pruitthealth- Brookhaven in Atlanta, Georgia
2.13
(37 reviews)
Facility
2.3
Staff
2.1
Food
2.0
Activities
1.3
Value
1.8
anonymous 57
1
|
October 12, 2023
I was a resident there recently for two weeks. If you have a relative there, I suggest you move them immediately. I was sent there by ambulance from a hospital so I really didn’t have a choice. I am still relatively young and totally aware so I made it out. However, I had to constantly remind them to give my medicine. Sometimes I got it hours later and other times not at all. I can easily see how someone could make a fatal mistake. The food is not edible and the portions are for toddlers. One piece of bacon, three ounces of eggs, and cold grits or oatmeal. The place is not sanitary and a large bug crawled out my bathroom wall. It was so large that I heard it crawling through the pipes. Some of the employees there are kind and the therapists are caring but there is a lot of neglect taking the place there as well. I personally heard a patient crying out all night and overheard an argument in the hallway one morning about a resident lying in their own waste all night. The air conditioning was not working for several days. I had someone bring me some fans and I started ordering food because it was that ridiculous. I worked it out and had my senses to leave whenever I wanted. My concern is for those who have to eat the food, for the people that aren’t coherent enough to know what medication they are supposed to take and when. The furniture is also on its last leg. Lastly, the toilet overflowed in the first room that I was in and maintenance had gone home for the night. I asked to be moved to another room and the admin was too lazy to do it. They put blankets and towels all over the floor and around the bed and told me to walk to the room next door to use the bathroom. Mind you that I was there in the first place for health issues that prevented me from walking properly so that had was dangerous. They plunged the toilet the next morning and it immediately overflowed again. Then they finally moved me. One more thing. When I first arriver by ambulance, no one came in to welcome me or tell me anything for almost four hours
the-daughter who's ashamed of choosing Pruitt
1
|
September 20, 2023
This place is beyond horrible. It you want your parent to die fast THIS is the place. Mom was OK upon arrival. She was recovering from a brief hospital stay for a UTI and needed some in-patient PT rehab before heading home. They did not let us in for 5 days. When we finally got it, we found all her belongings including glasses and hearing aids, DESPITE being clearly labeled, were crammed into the other patient’s closet I left a hidden baby-cam on her TV and confirmed: they had not been giving her either the antibiotic for the UTI nor the Tramadol the MD/Northside Hosp sent in with the transfer. She seldom ate; while I was there, staff removed uneaten food from both patients in the room: neither had known and/or been able to reach the tray! I tried to get her into a private room but the staff was uncooperative even to threatening to block her from leaving. The room was dark as the other patient kept the curtain closed, blocking the sunlight. There were no working overhead lights. The other patient sobbed pitifully anytime she was awake, but my mom was made of sterner stuff. She said: “Honey-bust me puta this place before they kill me-bring your Louisville Slugger if need be!” I did and she did much better at home with part-time PT. Sorry mom, I’ll always regret not busting you out sooner!
rivermist
2
|
July 30, 2022
If one has any alternative to the Ashton Woods facility in Atlanta I advise you to consider it. My brother was sitting in his own waste filled diaper in a cluttered dark room. The food is terrible. The y lost his glasses during a room change. IMO: It’s a horrible and depressing place for anyone to be. God bless the staff and god damn the owners.
Thomas Morris
2
|
October 12, 2021
The food is the worse always cold, looks like, well you know always late serving the meals.
kjw6
1
|
August 12, 2021
The administration is deceptive and uncommunicative. They were friendly until my mother was admitted, but failed to tell us the facility was in Covid lock down until after she had been admitted. Her caregivers seemed apathetic and unkind. After her cell phone disappeared, they refused to place the room phone within her reach even after multiple requests (she was not mobile). I was not even able to speak with my mom during her last week of life. These are just a few examples of our poor experience. There are multiple others. Patient care is not their top priority.
aa22
1
|
July 13, 2021
I hope that anyone with a loves one reads this review because if you love your family do not send them here! My Mom was at Pruitt for over a month in November for rehabilitation, I visited everyday, on the 30th of November she tested positive for Covid but prior to arriving at this facility she tested negative for covid (so she caught COVID-19 there). I continued to be in contact with the nurses daily and continued to visit my Mom everyday. No one told me she tested positive for COVID until the 8th which was 2 days before her release. At the time the cdc required a 2 week quarantine but Pruitt being responsible for her catching COVID said that in order for her to stay that I would have to pay 178 a day for her to stay longer. I asked why wasn’t I informed about this and no one had an explanation, even though I had been coming everyday and been in contact with the nurses daily. This is by far the worst experience I’ve had with a nursing/rehabilitation center. Do not send your loved one here.
GSloan
5
|
June 1, 2021
I needed to place my dad for a few days. When choosing a faculty I was a little skeptical. But once I arrived I was greeted by Tabitha ( great conversation before we arrived ) she was very attentive, thorough and supported to me. She ensure my dads stay would be a pleasurable one. Tabitha answered calls and questions while I was away to ensure me that my dad was doing fine. If and when I have to place my dad again I will not be hesitant to choose Pruitt healthcare of brookhaven. Thank you Tabitha for all you did for me and my dad. We appreciate you and all your efforts. Nothing u did went unnoticed
ZB
1
|
January 25, 2021
I have a friend at Pruitt Healthcare Brookhaven and because her batter on her phone has appeared to be dead for 4 days, I have tried to reach her through the receptionist desk 4 different times within 1 hour. The first time I was transferred and someone answered and said that someone would be with me and then the person answered there was a squealing noise and then they hung up. I called again three more time and was transferred and it's like it was picked up and put on hold and no one ever came back. This facility is rated low and I can understand why. Trying to get in touch with loved ones and can't is only one of the many issues that I have had.
What you can do with Caring
Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
1.0
About Pruitthealth- Brookhaven in Atlanta, Georgia
Pruitthealth- Brookhaven is a Senior Living provider in Atlanta, Georgia that offers residents Nursing Homes services. Contact Pruitthealth- Brookhaven for more details on services and rates.
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