Reviews of The Laurels of Greentree Ridge
dmsmd October 09, 2016
I am a friend or relative of a current/past resident
In 25 years of working in hospitals and nursing homes, I've never seen such a filthy, unsanitary health care facility. My mother's floor was never completely clean, and the blood- and stool-soiled toilet went 48 hours without cleaning once, until I asked a nurse to clean it. Thereafter, I would clean it myself as needed. Soiled clothes were often dropped in a drawer rather than in the hamper sitting inches away, despite a MRSA wound infection and bloody drainage. The PT/OT staff were above average and the nursing and CNA staff were mostly concerned and helpful (albeit slow, as previously noted), but housekeeping and infection control were not high management priorities or staff activities. I recommend looking elsewhere, especially after seeing identical complaints in a review from two years ago.
Oriented September 08, 2014
I am a friend or relative of resident
Find another place to care for anyone. The PT staff was great, the nurses and CNAs seem to care and try but there aren't nearly enough of them especially at night, and the administrative staff is horrible. The facility stunk the whole time and sanitary protocol was pretty much non-existent. My mother got 5 truly terrible pressure sores that they didn't tell us about for a long time, including both feet which took over a year to heal, and she'll never be able to walk well again. They tried to refuse to let us take her to wound care, which the surgeon ordered after he discovered them when we took her for a follow-up visit - probably didn't want word to get out, but we did take her to the Wound Care practice, and I don't mind telling everyone about it. The food was a crime (example: American cheese on a piece of toast and potato chips for supper), and the doctors aren't exactly detail oriented. If they were, people wouldn't get worse and suffer like they do.
needachange May 22, 2012
I am a friend or relative of resident
My mother was at the laurels for short term rehab and I didn't think very highly of the facility. It is clean and the nurses do there job but not in a timly mannor. My mother would have to wait 30 min after ringing the call bell for someone to help her to the restroom, they would sit her there, leave and not return for 30-45 min! I think they have 1 CNA to 15 patients which is not enough and the nurses have attitude problems. Same with the admin staff, nice one moment and rude the next. I would not say this is the worst facility but I would hope this is not the best. Oh and I find it interesting that the week the state was coming to inspect they had the place fully staffed and kept cleaning the floors and rooms. Something to hide? I would say so.
ToniToni August 31, 2011
I visited this facility
While visiting this facility, we noticed that the patients here all seemed to be very active and vital. There were activities going on in three different rooms (or groups) and the dining room was full of other people visiting patients. The food looked pretty good and they were very quick about clearing the dishes from the rooms. The only issue I saw in the facility was that the visitors bathroom was out of hand soap, but when I told the front desk they immediately fixed the issue.
About The Laurels of Greentree Ridge
The Laurels of Greentree Ridge is a nursing home in Asheville, NC that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of The Laurels of Greentree Ridge
- Medicare Provider Number: 345303
Location of The Laurels of Greentree Ridge
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