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Reviews of Manorcare Health Services-arlington
Babygirl2 February 13, 2016
I am/was a resident of this facility
Food is pretty good. The nurses and aides are kind but very overworked. Need more staff. A big shoutout to the therapists, physical, occupational, and speech. First class professionals! The facility itself is old and not in tip top shape, although the maintenance staff works very hard to keep it up.
The administrative staff, at least those I dealt with directly, were terrible. The discharge planner (social worker) on my case was really incompetent. Rude, overbearing, condescending, and lazy. It's not that helpful just to hand a patient's relatives a bunch of brochures and send them off with hopes to feel better soon. This person was new to this care home and possibly to her profession, so here's hoping she improves. If it's important to you and your family to maintain the improvements you made with the great therapy, though, you might want to look elsewhere for now.
CaringPOA December 01, 2015
I am a friend or relative of resident
If I could give this place a zero, I would do so. This Manor Care facility has changed management and their current way of business and healthcare is beyond NON PROFESSIONAL and NON-CARING. There is a major lack of responsiveness to check on residents, unwelcoming desire to assist in family's concerns, and MAJOR short staff to attend to patients/residents.
You will never speak to the attending doctor, but rather receive messages through various nurses or aids who do not want to provide their name so that they are not held accountable for misinterpreted health info. There is never a clear record of occurrences whether health action or issues on file in the resident's book.
Your loved one's will be soiled and left in 1 depend for the ENTIRE day. Bed sores are passed off as something minor and they don't like for you to see them. So you must ask and stay on them for the sake of your loved ones, please do. Showers are not granted as they are suppose to be given 2xs a week. However they will tell you that wiping them off with bath wipes is appropriate. You wonder why the bed sores?
This place needs a full overhaul with both new CNAs, nurses, and administration that are actually compassionate to both the resident's and family members . Administration needs to look beyond this facility as a cash cow (do the math.. $10k+ per month Longterm stay) and focus on being a reputable, clean, and medically safe business.
smil June 18, 2015
I am a friend or relative of resident
This place needs to be redone inside! It is dirty, dark and smells!
No one would want have a loved one stay here or have to stay here himself/herself. The one good thing about it is the physical therapists are top notch. I would like to give the therapists five stars and some of the nurses/aids strong marks for being kind. There were others though who didn't seem like they wanted to be there at all!
They have the patients lie in pee pads that are changed periodically but not often enough! They don't get them up every couple of hours (as I've seen in other rehab centers) to go the bathroom if possible. There is no set time for food to be delivered. I was there when lunch finally arrived at 2:30 p.m.
The surroundings are depressing and I can't imagine being there! I would have nightmares as my loved one did. They also did not pick up on the fact my loved one had an infection that caused him to hallucinate! They thought he had dementia and it wasn't until many people told them that this was not the way this person normally behaved, they decided to test for an infection! That was unacceptable!
caring0043 January 30, 2015
I am a friend or relative of a resident
My mother was at ManorCare Health Services-Arlington for about a month during rehab the first time. I would not recommend it, and that is why I did not put her back in there. They were not responsive at all when you push the call buttons. I even had an instance where I was trying to help my mom get dressed, she lost her footing, I ended up with her on the floor and pushed the call button, and nobody showed up for about 30 minutes. I don't think that they had enough staff. Their rehab was really great. The physical therapists that were there were also great and really seemed to care about the people. It seemed to me that there was not enough people -- one nurse was covering 20 to 25 patients at one time, and that can be a lot.
Roger1 September 22, 2011
I visited this facility
This place is one of the worst that we visited. It's very dirty, with stains on the floors, nasty bathrooms with urine on the toilets and on the floor, no soap in the dispenser, and dirty tables for dining. On top of the conditions, the workers were all very rude and acted like it was a bother if you asked them something. I would never recommend this place.
About Manorcare Health Services-arlington
Manorcare Health Services-arlington is a nursing home in Arlington, VA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Manorcare Health Services-arlington
- Medicare Provider Number: 495102
Location of Manorcare Health Services-arlington
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